Question about Comfort Line Spa 2 Go Portable Spa with Micro Jets - Blue/White

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On the spa 2 go heater when it doesn't have water running through it, it will keep running but when i fill it with water it will shut ifself off (blows a fuse to the house). what to do?

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This problem signifies a hole in the electric heating element.
A replacement must be found and installed.

Posted on Oct 28, 2010

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Posted on Jan 02, 2017

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MY HOT TUB WAS READING ICE A FEW MONTHS AGO NOW ITS READING DRY I USED A VAX HOOVER DOWN THE FILTER COULD I HAVE CAUSED A PROBLEM


ICE is an issue with the cold water temperature. I'm guessing that you filled the spa with cold water, or turned the spa off and the water cooled right down. In ICE mode, the spa turns on the pumps and keeps running until it's satisfied that the water is not going to freeze, this can take some time.

DRY is an error that occurs when there's insufficient water in the heater, or a lack of water flow through the heater. This is commonly caused by either an air lock, a low water level, or a problem with the pump.

Is the pump circulating the water through the heater as per usual? If not, can you hear the pump running? If the pump is running but there's no water flow then suspect an air lock.

To remove an air lock, you can slightly loosen the pump union, or heater union to release air from within the system, much like when you have to bleed a radiator. As soon as water starts to come out of the union tighten it again. If you have an air lock you should hear the air escaping from the union prior to the water starting to leak out. If you heard air, that's great, try the spa again.

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1 Answer

It has been in the 20's here we normally shut down pool heater but keep pump running. I tried to start the heater and get the SMS error. When temps get back into to 60's it should be fine again right?


Actually it should be working again when the water temperature gets above about 36*F. Keep that pump running and pay attention to it. Running water can freeze if it stays in the 20's for a few days.

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check gas pressure and the size of your line if too small a line and too long a run from the meter it will run out of gas in line then line fills back up heater fires and drains line again

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If the Easy Touch is reading the correct temperature, but the heater is not - you need to double check the temperature of the pool water with a standard pool thermometer.
Other things to consider:
1) The water is traveling too slowly through the heater. If the water is heating too quickly, then it will shut it off. If it takes a while for this to occur, then this would not be the issue.
2) Thermostat/thermistor is incorrectly reading the temperature of the water prematurely shutting the system down.
Make sure you really are checking the temperature of the water and matching this temperature up with one of the two readings that you are getting. Don't just take the word of the displays on either unit.

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Locate the pressure switch within the safety circuit and jump the two wires that are connected to it. Be sure the power is off when doing so. Then you can power up the unit and it should fire assuming all the remaining safety circuit switches are closed. DO NOT RUN this for more than a few moments as you can damage the heat exchanger rather quickly operating the burners without water flowing thru the heater.

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Hold your hand on the inlet manifold. If it is getting hot to the touch then it is a water flow problem and may be in the by-pass inside the manifold. This is a spring loaded valve that let's water pass the heat exchanger and go back out. If it is broken or stuck to much water goes past the heater and the water inside it boils and shuts the heater down. Then while it's off coller water flows in and it resets and goes through the cycle again. I hope this helps. Let me know.

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you might have an air lock, when you first start filling the spa, start the water running in the skimmer first. that should force air out of the pump and should pick up prime right away. if not, you may have a valve problem.

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This is nothing to be concerned about, manually shut off the pump and watch for water leaking somewhere and fix

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How does heater work to keep freeze off pool in winter


What state do you live in, what is the brand name and model number of the heater. If you live in a state that gets cold during the winter, call you local pool store and schedule a closing. If the pump is running and water is not circulating, most likely the pump lost prime or your filter needs to be backwashed, or there is some debris in the impeller.

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