Question about Logitech Harmony 890 Universal Remote

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Harmony remote 890

Is not working at all. Is there a way to reset? I have tried and tried to call the Geek squad directly throu best buy...that doesn't work either...?

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  • Anonymous Jun 26, 2008

    My Harmony 890 remote has a blue screen...nothing else shows up. In the past, I've removed the battery and just started over and that's always ended up being enough to fix it, but not this time. Help?

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Hold the power off button until the remote says "entering safe mode" and then pull the battery. Wait 30 seconds, then install the battery while holding the power off button. Connect the remote to the PC software and update the remote. problem should be solved.

Posted on Jul 08, 2008

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The power flickered on and off last night and since then I cannot get my Harmony 890 remote to change channels. We have Direct TV. It will control the volumn and turn the tv on and off, but will not...


You DirecTV device may have been reset ack to RF. You'll have to make sure the device is set to accept IR commands in order for the Harmony remote to work on it.

This link will help you.

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=12985

-D

Oct 31, 2009 | Logitech Harmony 890 LCD Remote Control

Tip

BEST BUY GEEK SQUAD ROUND-UP


I can confirm that this level of incompetence is quite common. It is Best Buy's standpoint that Geek Squad is an extension of their sales strategies, thus their hiring practices reflect that standpoint. Many Geek Squad "Agents" are hired or transfered to Geek Squad based upon their merits as sales people, NOT technicians. This strategy, combined with the pathetically low pay level (which any certified or experienced technician would laugh at) results in untrained staff programmed to follow certain sales strategies. In my experience, many of my fellow employees were on the same technical level as the customers across the counter seeking support.

Best Buy did settle with Winternals / Sisinternals and integrated many of their tools into Geeks Squad's authorized repair disk (Much of which is purely automated). At some level, Best Buy has internally recognized that their Geek Squad staff is mostly unqualified and have catered their corporate licensed / developed software to reflect the situation. This not only showed Geek Squad's incompetency (again) but also shows how news media is more interested in scaring you than actually helping you. It's good that the big chains got this bit of negative press on a local station but you should also applaud the store that did it for free - at least post their name and address and show an interview with the owner or clerk.

Mom and pop shops are usually run by people that are hobbyists first and business-folk second. Whenever someone at my company asks for personal computer help that I don't care to deal with I send them to a small shop in our town - one with Windows 3.1, Windows 95, Netscape Navigator and Word Perfect stickers are mostly-faded on the window. I know they'll be treated honestly and fairly. No charge just to examine a computer to add onto the actual repair.

It's sad how many people/companies are more interested in making the most money from a problem instead of trying to solve it fairly.
and LASTLY "1st thing that video is at least 8 years old I remember seeing it when I was young in highschool."
Perhaps you are thinking of the PC World investigation of major retail computer service departments? I remember reading it long ago:
http://www.pcworld.com/article/3764-6/pc_repair_ripoff.html
The article is from Mid 1998. A damaged IDE cable was part of the problems on their test PCs.

From the article:
"Of 55 problems tested across 20 stores, a total of 30 were misdiagnosed, ignored, or went otherwise unfixed. Best Buy and Computer City each missed on 9 of 15 tries."

THE REAPIR WE WERE TALKING ABOUT WAS A 10 TO 20 DOLLAR FIX :()

AND


A confidential settlement has ended litigation initiated by Winternals over copyright infringement regarding Geek Squad's use of its ERD Commander software.

The lawsuit should end following a July 7th motion from Winternals lawyer David Weaver, who cited a settlement agreement reached between the company and Best Buy, which owns Geek Squad.

Instead of a lengthy lawsuit, Winternals now has a three-year agreement in place with Best Buy. This will permit its Geek Squad of tech assistance personnel to lawfully use licensed programs from Winternals and Sysinternals. This includes the ERD Commander system recovery tool.

The problems for Best Buy and Geek Squad started in February 2006. Winternals had conducted training sessions for Geek Squad employees, as part of its negotiations with Best Buy to license software for its 12,000 Geek Squad workers.

Then the negotiations ended abruptly. Coupled with the admission from employees of Geek Squad and Best Buy that they had been using unlicensed copies of ERD Commander, Winternals began to investigate.

They set up systems needing repair in multiple locations, and put calls in to Geek Squad for assistance. Geek Squad staffers either used unlicensed copies of ERD Commander, or had them in their possession.

In April 2006, Winternals sued in US District Court in western Texas for copyright infringement, circumvention of copyright protections systems, and misappropriation of trade secrets.

on Dec 27, 2009 | Computers & Internet

1 Answer

Safe mode came up and I took the battery out and


connect to a computer but first you'l need the harmony software from logitech then it should come back

Jul 06, 2009 | Logitech Harmony 880 LCD Remote Control

2 Answers

My Harmony 890 is blinking and won't do anything!!


try doing a firmware upgrade after booting your remote in safe mode

Jun 03, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Cannot get DVD to play movies -


I can help you with your Logitech Harmony 890 remote control.

The Logitech Harmony 890 remote control is programmed through the
Harmony Windows Setup Software.

Once installed, you will simply run the program and select the devices you would like to control from menus. This program finds the right codes for you and loads them into your remote control.

You can get a copy of the Harmony 890 Manual by clicking here.

I hope that helps.
_____________________________________________
Harmony 890 Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Harmony MAC Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

Feb 02, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Harmony 890 cannot complete shiftcontroller operation


totally erase all activities and devices. re install all models and activities.

Jan 21, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Logitech 890 remote quit working


It just started working again. Maybe it took the day off.

Jan 11, 2009 | Logitech Harmony 890 Universal Remote

1 Answer

Logitech harmony 890 display is blank


this sounds like it is a hardware issue, try contacting Logitech through e-mail from the website www.logitech.com and sending an e-mail in.

try the following before contacting them:
1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.
If this doesnt work, provide them with the following to make sure the process goes as smooth as possible:

The PID of the remote:
The P/N of the remote:
The PID of the RF Wireless Extender:
The P/N of the RF Wireless Extender:
Full Name:
Phone number:
Street:
City/Town:
Country:
Zip/Postal Code:

Please Note: The PID (Product Identification) and P/N (Part Number) for the remote can be found either on the underside of the battery cover, or at the bottom of the battery compartment (the battery might be covering it). Your PID number is a character code with a combination of letters and numbers, starting with either WL, WD, or LZ

Nov 29, 2008 | Logitech Harmony 890 LCD Remote Control

1 Answer

Changes 2 channels at a time


I can help you with your Logitech Harmony 890 remote control.

The Logitech Harmony 890 remote control is programmed through the
Harmony Windows Setup Software.

I recommend resetting it up with your components to get rid of the two channel problem.

Once installed, you will simply run the program and select the devices you would like to control from menus. This program finds the right codes for you and loads them into your remote control.

You can get a copy of the Harmony 890 Manual by clicking here.

I hope that helps.
_____________________________________________
Harmony 890 Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Harmony MAC Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

Nov 25, 2008 | Logitech Harmony 890 LCD Remote Control

2 Answers

Harmony remote with Harmon Kardon receiver


HK AVR 347-I took it back- everyone was frustrated and the verdict was that it just doesn't work. I have a Dennon now and it doesn't sound as good as the HK but it works most of the time. Not sure it the Harmony is the problem. I'm reading the Dennon manual now and it seems the Dennon remote can do what the Harmony is trying to do. Harmony support is awesome and we'll keep trying. Sooo- was there a trick to it?

May 13, 2008 | Logitech Harmony 890 Universal Remote

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