Question about Kenmore 20.3 cu. ft. / 575 liter Upright Freezer 23024

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New freezer not freezing

I just bought a new freezer and it has been plugged in for over six hours and the temperature is not going down. What can I do?

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  • Anonymous Mar 30, 2014

    just bought it and came home placed and plugged in and 24 hours later it still is not freezing.

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If it is a new freezer and it is plugged in and the control is turned on the power light should also be lit. After six hour of operation it should be cooled down. Call the place you purchased it from and tell them the problem. It is possible that you got a defective unit.

Posted on May 17, 2008

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Freezer losing temperature


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Red Alarm Indicator Light
Under normal operating conditions, the internal temperature of the freezer will ensure the long-term conservation of the stored food. When such temperature rises above a certain level (-12 °C), the appliance will trigger an acoustic and light alarm. The light alarm is a blink red light (Red Alarm Indicator Light), while the acoustic alarm is an intermittent sound.
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