Question about Rainbow Rainmate Air Purifier

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Got Rainmate yesterday and either my house is REALLY clean or it isn't working

I got my rainbow yesterday during a demonstration. When the gentlemen did the demonstration it looked like the water was "boiling" and making bubbles. I turned it back on today and sat it in the middle of my livingroom and left it on for three hours while I was out. When I came home it was just water. Clean water. The water was filled above the line. I have since tried filling it above the line a various levels, I have tried moving it. It sounds like a fan and the water swishes around like a current. The water reminds me of like when you swish wine around to check the legs..... but it doesn't look or at like the way I was shown. What do I do??? I'm kinda let down, I heard such a hype about it and, if that breaks after a day I don't think I want the vacuumm.

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  • Anonymous Jul 20, 2008

    My rainmate is doing the same thing, the current swish thing, and I find that the fragrance doesn't fill the air or a room very well. I'm, too, very disappointed. Does anyone know how to clean this thing??

  • Anonymous Jan 20, 2009

    I am having the same problem. When it was shown to me in a demonstration after an hour the water was dirty. I can leave the one I bought on all day and it is still clean. I am glad I only got one.

  • Welcox438 Apr 24, 2009

    I have a problem with it having a rumbling sound when I run it, unless I weight it down with a couple of D-cells, or wrap a rubber band around it to quite it down. Other than that mine works just fine for an air freshener but not too much as a dust collector, lest wise not yet.

  • Anonymous May 07, 2009

    I have the same problem with mine too. We have tried the cleaning but there is nothing to clean out. It's very annoying. I really liked the way it worked when it was demonstrated. Hopefully someone out there can help.

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I had the same problem. The goo pulled from the air gums up the small orifice atthe bottom of the stem that sticks down into the water. If the water cannot be pulled up into the stem and expelled out towards the bowl at high speed, it cannot work. Take the upper, motor half off, unplug it hold the plate with one hand and twist the stem 1/4 turn and it comes right off. Clean the crud (yes, its your own skin cells) and the hole with warm water and soap. put it back together and refill with water and it works like new. this is now monthly maintenance for me

HTH

Posted on Sep 16, 2008

  • frosty10_71 May 03, 2011

    i need to know how to take the motor out of the housing i have had mine for yrars and it works fine but the housing ig dirth and gummy akter years of service how do you get the housing apart to wash it

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As a Rainbow dealer myself. I can tell you that the Rainmate works by centrifugal force. What is happening is the cone attached to the motor is plugged with dust/dirt. What you need to do is remove it from the motor (it just snaps off) and clean it out and then snap it back into place and you'll be back in business. :)

Posted on Dec 29, 2008

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As a Rainbow dealer I think there is some confusion. The RainMATE is simply an air deoderizer and if some sort of sent is not added it wont make much of a difference. If you think the oil based scents are causing a problem you can use just about anything else you want that's the beauty of it. Now the RainBOW is the air purifier that's going to pull everything out of the air. I would advise you to contact the person or company you ordered from and ask them to clear up the confusion because there should be no problems with this product and if you did get a lemon (lets face it, it can happen) the parts and labor are covered 4 yrs and motor for 8 yrs. And also if it is the RainBOW you have make sure you have it turned on the high setting and not just the fan. I hope you enjoy many trouble free years of this product. I love mine!

Posted on May 15, 2009

  • slick510 Dec 08, 2010

    ABOUT TIME ANOTHER DEALER KNOWS THE RAINMATE IS NOT AN AIR CLEANING MACHINE

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Bobbygbrown cracks me up in in analogy of how this think works. Totally wrong but funny. First off the unit (RainMATE) is indeed NOT a air purifier. It is, in fact, a room deodorizer and really nothing more. Here is how it works: If you look inside at the center stem you will notice at the top of the tapered tube that sticks in the water a plate. On the top of the separator "plate" (separates the fan form the water pick up tube) there is the fan blade that **** air from the outside of the unit and blow it across ( NOT THROUGH) water mist that is created and back out through the vents. Below the plate is the tapered tube that sticks into the water. As the center unit spins, centrifugal causes the water to travel up the inside edges of the tube. When the water reaches the top of the tube, it sprays out the little openings below the plate. The vapors from the scented oils is then carried away buy the fan and out the unit. The water and the air from the fan never meet directly, because if it did it would be blowing water all around the table that you had the unit set on. There is a slight chance that some minuet dust particle that came in may POSSIBLY escape the fans force and fall into the waters spray and be caught by the water but not enough to even be remotely considered calling it a "air purifier".

Posted on Sep 29, 2010

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I have two Rainmates and I love them. Dust is way down in my house and the water does get cloudy; however, you have to fill them one inch above the fill line and you have to leave them on all night. I also leave mine on during the day and cut it off only when I clean and refill it. I also use the home odor eliminator (it smells somewhat like Rainbow's old astiptidine room deoderizer) in my Rainmates, two caps full at each cleaning and refilling every morning.

My veterinarian uses one in his clinic and you cannot smell any pet odors.

Mine work so well I am considering one for every room in the house.

Also, check the spin shaft for build-up. I take mine off everyday and clean it while re-filling the Rainmate. I periodically remove the spin wheel and clean it as well. No problems with my Rainmate using these prodecures.

Posted on Sep 01, 2009

  • pitmamamo
    pitmamamo Dec 13, 2012

    How do you remove the spin wheel?? Mine has lots of hard water build up on it I cant get off. I get the funnel off...but not the wheel.

  • Tracie Byers
    Tracie Byers Aug 31, 2014

    I am trying to find out how to remove spin wheel also.

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You should contact the dealer that presented to you the product.  I have the rainmate and rainbow e series as well. It works amazingly and helped a lot with our kids asthma problem.  There is nothing can compare in the market right now. True indeed, wet dust can't fly! I am verry happy and very satisfied with my Rainbow. Hope you will try to look at the positive side of the unit.  The rainmate is just the added bonus to it. It works good as humidifier and air freshener. Hope this is helpful to you. God bless you.

Posted on Jan 17, 2009

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Actually, my unit only gets 'gunked up' if I DO use the freshening oils..........and that's what's gunking up the intake. The oils are OIL BASED and they do not mix with water. When they are constantly swirled it will cause the water to become cloudy from the (almost) emulsification of the oils.
Put about 2 cups of water into your blender and add a few drops of vegetable oil and turn it on. Those ain't your skin cells or other yucky things turning it clouding.....it's just what happens when you try to mix the two.

Posted on Dec 18, 2008

  • slick510 Dec 08, 2010

    AS A DEALER YOU ARE SO RIGHT

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Definitely contact the rep - I'm sure he'll want to make sure it works properly, if he's any good at all. I got one recently, and it works fine. I also bought the Rainbow E2 system, and I'm pretty happy with it (except for the price, but that's hard to quantify - It's expensive, but there's nothing really to compare it to). My wife loves it, and I like a lot of things about it plus it's made in the good old USA.

My salesman has been very helpful, both before and after the sale.

Posted on Sep 11, 2008

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The rainmate is not designed to be an air purifier, it is more of a humidifier, dehumidifier. It will help very minimally in cleaning the air. The rainmate is designed to be more of a room air freshner. Using the fragrances, the deoderizer and the eucalyptus are the only used to condition the air. The E-2 is a totally different story this machine is certified as an air purification system and is going to get to the root of the problem which is all dry filter vacuums. The more you pump that dirty air into the room the more germs, bacteria and dust you are going to be breathing. You will see a difference if you buy the E-2.

Posted on Dec 19, 2008

  • slick510 Dec 08, 2010

    COULDN'T AGREE MORE

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The rain mate is acctually an air freshener. It is not designed to clean the air. it does not **** any air or dust in. Now the rainbow does draw inthe air andsend new fresh air out with no dust.

Posted on Sep 26, 2008

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This is a big scam. dont buy into it! fools gold!!!

Posted on Apr 10, 2011

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I have a RainMate and love it. But it sounds like you guys have the same problem that I had when I first got it. There are two things to look for.
1. Do you have the post installed in the center of the fan? The RainMate does a good job but you have to understand how it works. It draws air in from the rear and pushes it into the water through the center tube. If it's not installed, all you have is a fan.
2. Is the tube touching the bottom?
Some of the RainMates water basins have too much of a rise in the center causing it to touch the center post. If the post is touching the bottom, it can't blow the dust and particles it's trying to push into the water. It needs at least 1/8 of an inch gap between the tube and the bottom.

I hope this helps. I can't go anywhere without my RainMate. Sorrt you guys are having problems.

Posted on Nov 06, 2009

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A RAINMATE DOESN'T CLEAN THE AIR .IT VAPORIZES ,HUMIDIFIES AND AROMATIZES THE AIR . IT PUTS OUT 15% MOISTURE AND 85% AIR . NOT MARKETED AS AN AIR CLEANER. THE RAINBOW WHICH IS A LARGER AMCHINE MADE BY REXAIR IS A CERTIFIED AIR CLEANER WITH VACUUM ATTACHMENTS

Posted on Dec 08, 2010

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During the demonstration did you notice he added "Deodorizer Air Freshener," if you don't add the Deordorizer the RainMate does not work.

Posted on Sep 24, 2008

  • slick510 Dec 08, 2010

    THATS NOT TRUE AS WATER IS A NATURAL DEODERANT ........

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I got a call the other day sayin I had won a free rainmate. I asked the lady, "are you sure it's free cuz I'm broke." She assured me it was. Guy comes out today, gives me my rainmate, I listen to his spiel for the other 3000 rainbow vacuum cleaner/air purification system. Politely decline. He leaves and takes the smell good stuff for my rainmate with him. Says I have to pay for the oils you put in there, HA! So I won a free machine that's useless unless I Buy the other products that go with it? Nice rainbow, very nice. So does anyone know of any other products that I can use in my rainmate (and where to get them)? Because I certainly won't be buying any rainbow products, um, ever.

Posted on Aug 05, 2015

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  • Tara Gilmer
    Tara Gilmer Aug 30, 2015

    What a jerk! But you by no means have to use their products. I've used a splash of smell good Lysol my house smelled super clean! I also use a couple of drops of essential oil like lavender or tea tree etc. actually any kind of oil you but in an oil burner works too. BUT using anything oil based tends to build a little residue so I literally use maybe 3 drops and clean it pretty often. One more thing! A friend of mine tried fabric softener in hers and said it was a big mistake lol just to heavy and greasy it almost broke hers

  • Sharon McNeill Nov 08, 2015

    You can definately use the smell good crystals everyone has out now that you add to your washing machine. A few small sprinkles of those in my Rainmate keeps mine in a small/medium room smelling great for days.

  • Sharon McNeill Nov 08, 2015

    You can definately sprinkle a little of those smell-good crystals everyone has out now that you add to your washing machine. A little will do ya; keeps my small/medium room smelling great for days (and I have a lot of litter box to cover up!) and NO residue!

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Rainbow Rainmate Air Purifier Cleaner is the best thing I have gotten to breathe better in my home. Dust is way down and the bowl is cloudy. I just change the water... add air fresher and run it again. After that it's place in another room to elimiate the dust there also. Works great.

Posted on Apr 03, 2011

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I can't solve the issue about the Rainmate not making "bubbles," I think it creates beads of water on the sides of the bowl as the diffuser spins the water. It it's not, then perhaps the bowl just needs to be cleaned and you should use only filtered or distilled water. And the unit is advertised as an air purifier. The paper included in mine notes..."The Aromatic Waters Aromatherapy Machine lifts and diffuses the natural essences from our Signature Fragrances, allowing them to blossom as aromas. It combines the science of natural negative ions & the art of aromatherapy." The negative ions are what helps to purify the air.

Posted on Jul 25, 2009

I have the previous model rainmate and the start in never bubbled but seems to work properly.

Posted on Jul 25, 2008

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Did you contact the person you got it from? I would think that is
the first thing you would want to do. He perhaps could easily spot
what is or isn't going on and find a solution. No doubt there is a
warranty, if there is something wrong with it.

Posted on Jun 05, 2008

The RainMate is a small air freshener, the Rainbow is the vacuum unit.
You left a Rainbow (without the hoses) running for three hours?

Posted on Jul 02, 2008

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