Question about Visioneer OneTouch 8100 Flatbed Scanner

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I can't get my Dell Hybrid computer with Windows 7 ( 64 ) to get a driver for my flatbed scanner 8100.

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  • fiyo34 Sep 16, 2010

    I'll give it a try. THANK YOU

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Currently there's no Windows 7 driver available for this Scanner. But still you can install it on both windows Vista and Windows 7 systems using the Xp Cd or setup. If you have the cd, copy files on your computer and extract the Setup file in a specific folder (do the same even if you downloaded it instead of using a CD). After you are done, right-click the setup file you've extracted in a new folder, select "Properties", and in the properties windows, click the "Compatibility" tab, there select the option available "run this program........." click "apply" and then "Ok". Now close all running programs and try installing the modified setup. It should work fine. But if in case, there's still problem installing, open "Device Manager" (Right-click "My Computer and select "Manage" and then "Device Manager"), from the lists of available devices, right click the scanner name highlighted with yellow band followed by interrogation mark (the scanner must be switched On and be connected to the computer.), and select "Update driver", now from the new window, select to search the driver manually and click "Next" and then "Browse", locate the folder where you saved the driver and proceed forward with the wizard. That should do the trick.



If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Posted on Sep 16, 2010

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Hello.


I am a Support Engineer with Xerox Scanners.


The problem that you are asking is unclear, but I will try to answer as best as I can.

The 8100 scanner only support drivers for windows 98, ME, 2000, and XP SP 1.

We also have an extensive support site and knowledgebase at http://www.xeroxscanners.com/en/en/support/


If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.


Regards,

Xerox Scanners Support

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Verified to work with Vista Home Premium x64 (should work for x32 as well):


1. Make sure your 8100 is unplugged.


2. Go to Visioneer's website and download drivers for the OneTouch 9420 scanner:

http://support.visioneer.com/products/home/9420/downloads_1.asp


3. Install the drivers. Nothing will work... yet, don't worry.


4. Now plug in your 8100. You'll get a message saying that Vista wants to find drivers. Select "Ask Me Later" or just cancel.


5. Next, open up Control Panel and then Device Manager. Find your 8100 in there (probably listed as "Unknown Device") and then right click on it and say "Update Driver Software". Now click "Browse My Computer For Driver Software" then "Let Me Pick From A List Of Device Drivers On My Computer".

6. Scroll down to "IMAGING DEVICES" then find Visioneer, then you should see the "Visioneer 9420" driver. Select it. You'll get a warning from Vista, but continue anyways. That's it... everything should work.

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Unfortunately this scanner is at end of life and I do not think you will find any drivers for Vista.

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You need up-to-date driver software to detect it. Check your driver software availability.

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