Question about HP Office Equipment & Supplies
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Posted on Jan 02, 2017
I would suggest a test page, too
If it is printed normally then check the connection plugs.
On a network: make sure the right IP for the printer is set, you have the possibility to check that via browser, adress is http://PrinterIPAdress, e.g. http://192.168.178.20
Third option: a wrong printer is chosen in print menu
Posted on Sep 17, 2008
Well we can check and see if the printer is able to run an engine test. This is how you can run this test;
The Firmware might be outdated and causing this problem. Worst case scenario the board might be faulty, in that case your better off buying a new machine, since the cost to replace the board will be higher than that to replace this machine.
Posted on Nov 19, 2008
Sounds like an "initiation" failure; can be caused by many things, but usually by storage, e.g., a flash DIMM. Try powering off, then removing any add-in cards, then restarting.
Posted on Feb 04, 2010
SOURCE: Print Quality Issue In magenta
Problem cause: the magenta cartridge is the lower one, so as the lens for magenta in laser assembly, which causes all the dirt and dust is covering these lens mostly (more than lens for other 3 colors). The solution: you have to remove the laser assembly (it's not very easy to get to it, if needed, I can explain how), open it and clean all the glass parts, lens and mirrors. Be very careful and gentle, especially with the rotating mirror. Use cotton stick and alcohol. Suggestion: since you opened laser assembly, clean lenses for all colors, there's always some dirt on them. hope this was helpful.
Posted on Nov 02, 2010
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