Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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My officejet Pro 8500 doesn't want to work, it keeps on saying all the cartridges are missing or damaged but that can't be true because I just bought these and it said the same thing with the previuos cartriges and continued even after replacing all of them .Please assist.

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I am having the same problem. The HP web site has a firmware update that is to correct this problem, but I can't get it to install. HP says it can't be fixed but I can get a trade-in for a new one at a discount. If they acknowledge this is a common problem, I don't understand why they don't stand behind their product.

Posted on Sep 16, 2010

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1 Answer

I refilled HP 8500 cartridge but printer (Officejet Pro still thinks cartridge is empty. How do I reset ink level?


This model printer may only let you use genuine printer cartridges. If you try to refill these ink cartridges it will not work because the cartridges have an embedded chip in the cartridge that detects the empty cartridge even though it has been refilled.

Mar 03, 2013 | HP Officejet Pro 8500 All-in-one -...

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Ink cartridges Missing or damaged Officejet Pro 8500


Check with another working or new cartridge, if problem not resolved,fault with iss unit(ink supply station). check ISS cables, PCB..replace ISS unit

Jan 31, 2012 | HP Officejet Pro 8500 Wireless All-In-One...

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My officejet keeps saying we have to change the ink jet cartridge, which i have done... and when you hit continue or ok it doesn't advance. I have to turn it off and on again in order to do anything,...


this inkjet has ink cartridges on the left side under the hatch with each seperate color inside, it also have the cartridge with the inkjet heads on that you found when lifting the printers top up. wich one did you change?

Aug 17, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I have an HP Officejet Pro 8500 all in one printer. My magenta doesn't print. I can't print anything with red/pink in it. Can you help?


Try another cartridge first, making sure it is located properly in its seating and is the right spec.

You may not know, 8500 non wireless cartrigdes do not work in wireless A909.

Are you talking about replacing the cartridge at the left side front cartridge compartment or the printer heads under the scanner lid?

Feb 21, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

My brand new printer says "the following ink head appears to be missing or damaged black/yellow[K,Y]"


Have you removed the tapes from the ink cartridges?

Check this link also and follow all the steps there:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01819087&cc=us&lc=en&dlc=en&product=3752456

TechSaver

Jan 22, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP officejet pro 8500 ink cartridge problem


Changing a printer cartridge is not complex but improper handling of the parts may damage the printer and the cartridge. If the user notices that while printing the ink comes out dry or faded, it may be time to change the ink or the toner. The user will know if it is time to change the toner because instead of a sharp image, one will get a faded image. It is time to change the ink cartridge when the printing comes out spotty or colors are used to replace others —for instance, blue for black or yellow for red. Remember, faded images signal the need to change the toner; spotty printing signals the need to change the ink cartridge get more help for change cartridge .
Hope this helps you.

Jan 21, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

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