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HP DVD1040e XH12

Computer won't recognize the DVD Recorder.. Perhaps I need a driver? I have a dell dimension 3100 with a phillips dvd+rw 8801 drive. Device manager says working properly, however, unable to read any media.

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  • Anonymous Jan 09, 2009

    kjyhgogloh

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Click HERE

This is the Dell website driver area, under CD/DVD, you will find firmware upgrades and a driver. Look for the one that best fits your drive, download and run the program.

I really hope that this fixes your problem... If you have any more questions please let me know and I will be more than happy to help you further. Good luck!

Posted on May 16, 2008

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Phillips dvd+rw dvd8701 in my dell not working


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Dust is the biggest killer of computers and computer parts.

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Try this:

Uninstall the hardware in the device manager.

Restart and go into safe mode with GUI and networking.

Go into Control panel -> (Performance&Maintenance) System -> System Restore tab.

Save a restore point.

Go back to the last restore point.

Restart PC.

*If anywhere in the System panel you see a Dell restore/repair or Dell backup/revert icon, info, etc, that would be the way to go. Dell ought to have its own system self-repair buried somewhere on the harddrive that should be accessable through the control panel, start/programs menu, or in the boot/safe mode logon process.

Please reply if this does not help and I will continue to assist you.

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try running this patch..
http://dell.driversdown.com/dell-drivers-downloads/Roxio-Easy-CD-Creator-5.3.4-Patch-Upgrade_23173.shtml

or try calling Dell Tech. They normally remotely access your system and run a patch and your dvd drive will show up in Sonic/Roxio

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I'd first try another burning programming to see if it works. if not I'd try the drive on a different pc to ensure its not the drive. if the drive works on another pc then i will reload the os and dell recommended if it doesnt works i'd returen if for warrenty if it has any or i'd replace the drive myself :)

Let me know what happens :)

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