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Changed computor to laptop and need to reinstall scanner- aarently the original disc is not available nor will it work.

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Need to know the brand and the model of the scanner to get you the software needed.

Posted on May 16, 2008

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Since I changed to WINDOWS 10, scanner is not working. 1. Do I have to change also the driver or another component ? 2. I got message from an "unknown" publisher about "1d4946.msi". Sound familiar ?


You would be better off to get rid of W10 and go back to the original software and you won't have these kinds of issues. But yes you are correct the driver would need to be changed with an updated one for W10 if available but I would not guarantee you will get the scanner working again now unfortunately.

Jan 12, 2016 | Office Equipment & Supplies

1 Answer

Hi, i was using lexmark x1240 printer and scanner, i changed my laptop but i lost my cd so i cannot download it to my new computer. what should i do?


The drivers and full software are available for supported OS versions here: http://support.lexmark.com/index?page=product&locale=en&productCode=LEXMARK_X1240&segment=SUPPORT&userlocale=EN_US#1 .

Please note that the download doesn not include any third-party software that came on the original disc.

I hope this helps.

Cindy Wells

Apr 30, 2011 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

Where do I find my scan application on my computor that i have to down load


the drivers for the scanner might have been corrupted
if your printer/scanner came with an installation disc the drivers could be on it
you might have to uninstall the printer/scanner restart your computer then reinstall the printer/scanner and its drivers
click start control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow?question mark this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options plus you can troubleshoot hope this helps

Apr 13, 2011 | Computers & Internet

1 Answer

My computor crashed and tec removed all from computor I dont have a code for windows 7 to activate h.p. windows intel cenrrino purchesed at Hi-Fi corp approx 3 years ago


You could use System Recovery to get your PC to factory settings, and with this you'll get the OEM Windows license again, this function is available when computer boots, but if you've formatted, changed partitions or installed a different operating system, maybe System Recovery couldn't be available.

Feb 18, 2011 | HP Computers & Internet

1 Answer

Inserted dvd disc but the computor still asking to insert the disk?


The disk is not being read and so the somputer is not detecting the disc. You willhave to change the whole disc drive to clear this fault as the optical unit alone may not be available. Also you can reinstall the drivers once again to make sure that it is not a sofware issue. Open control panel , then open system manager-device manager and reinstall the DVD-Cd drivers. If this wont solve the issue then you will need to change the unit as a whole. Confirm the cost before you attempt to change or you can alsouse an external one through the USB. Hope you try. good day

Jul 28, 2010 | Televison & Video

1 Answer

Changed my computor & have lost instaltion disc


I fixed the problem thanks. Unfortunately I don't know how so can't tell you!

Jun 05, 2009 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

Repair on my computor,scanner,printer,all in one


go online to the lexmark website and it will allow you to reinstall without a cd you really dont need it because the website will provide the download and upgrades free

Apr 19, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

Original hp scanjet 5470c software disc won't work; need new


have u contact hp in u'r region? maybe they have the cd..

Mar 30, 2009 | HP Scanjet 5470c Flatbed Scanner

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