Question about Samsung CLP 315 Laser Printer

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Have two computers:dell dimension 4400 & gateway DX484; computers are networked;original computer is dell 4400 which operates two laser printers:samsung clp315 & hp1200;it seems gateway computer does not recognize either samsung printer or hp printer;cannot print using from gateway computer; is there a solution? thank you

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  • ginocordani Sep 16, 2010

    Please consider my computer ability level not far above elementary; therefore, if possaible, would appreciate detailed, stepped description of solution.

    Thank you very much,

    Gino Cordani


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First make sure usb cable connected to your printers from computer is working fine.Try with another usb cable. Then uninstall usb drivers from computer for that right click on my computer icon then click on property then hardware ->device manager uninstall all usb drivers 1 by 1 then it automatic install all usb drivers. Then uninstall printer driver from control panel->add remove program download driver from below link then install then both printer are working fine. Click here Click here Let me know if you need further assistance.Thanks for using FixYa.

Posted on Sep 16, 2010

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First of all you must make sure that the Dell is visible and accessible from the Gateway when you try to print. To check for that create a folder in it , fill it with something , share it and try to modify it.
Then make sure the drivers are correctly installed and that the printers have distinctive names
Finally go to Control panel / Printers and right-click the printer icon and click Properties. In the Properties window click the sharing tab and make sure both printers are shared. Then run the Printer wizard on the Gateway to find out if the printers are detected.

Posted on Sep 15, 2010

  • Azrael SRL Sep 16, 2010

    Open Control panel ; put the cursor on the Printers and if the printers were correctly installed they will appear there; right-click each printer icon and click Properties. In the Properties window click the Sharing tab and make sure the printer is shared - you must do that for bot of them.
    Then run the Printer wizard on the Gateway (Start - Control Panel - Printers - Add Printer) to find out if the printers are detected.


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