Question about Canon MX300 Office All-In-One Printer

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The alarm is on with the "Check ink" indicator, but there are brand new ink cartridges installed.

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Did you change the cartridges without using the software utility ? If so try and perfom a 'headclean' which will then charge your inks or leave as is but follow the software instructions without actually moving the cartridges.

Posted on Sep 15, 2010

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Canon mp830 error code 6502


Hi Dee,
The error code 6502 indicates an ink tank position sensor error.There's no communication between the printer and the newly installed cartridges.To clear this,you have to remove the cartridges,check the plastic tape usually around them when new and make sure you COMPLETELY remove this tape.Ensure nothing is covering the chip or LED on the rear of the print cartridge.Also gently wipe out any appearing smudges.


Hope this helps.Thanks!
Please rate this answer.

Nov 20, 2011 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

I am refilling the black ink of my canon printer using continuous ink container but the black color doesn't flow into the end of the hose and it didn't print at all, please help


  • Check the printer's power/alarm light. If it is flashing orange, count the number of flashes. Look up the flash code in your printer's user manual to diagnose the problem.
  • 2 Remove and reinstall the ink cartridges if the power/alarm light flashes 5, 7 or 15 times consecutively. This indicates that the issue is a cartridge error, an incorrectly installed cartridge, or an unrecognized cartridge. These errors can be fixed by reinstalling the ink cartridges. Make sure that you are using the correct ink cartridges for your Canon printer.

  • Turn on the printer and open the front cover. The ink cartridge holder should move to the replacement position.
  • 4 Verify that the colored ink cartridge is inserted in the slot on the right and the black ink cartridge is inserted in the slot on the left. Swap the cartridges and reinstall them in the correct slots if necessary.
  • 5 Check to see that both ink cartridges are level with one other and parallel to the top of the ink cartridge holder. If either cartridge is wedged at an angle, gently apply pressure to the cartridge until it clicks into the correct position.
  • 6 Close the front cover of your Canon printer and wait while the printer initializes the newly installed cartridges. This can take a minute or two.
  • Jun 12, 2011 | Office Equipment & Supplies

    1 Answer

    Every time i turn my printer on it flashes E, 5... and the alarm button is lit. i installed brand new 40 black and 41 color canon ink cartridges, and the error still isn't fixed


    r u sure new cartridge is not refilled one?

    E5 error means cartridges are not readable.

    When you refill your canon cartridge, especially for color one, it happens. (after 4~5 times of refills)

    So you have to replace the cartridge with brand new one.

    (for your additional reference, it doesn't happen to black cartridge)

    So at least you can refill black...

    If you would like to save money, try nozzle injection refill kit by ROADINK.
    Not only they are easy, but also the printing quality is good.
    For your better understanding pls check out my youtube video.
    And will see how easy ink refill can be done.">

    Apr 26, 2011 | Canon PIXMA MP160 All-In-One InkJet...

    1 Answer

    Near empty black is displayed even with new black cartridge


    If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was
    a brand new one. Example: Did You Change Blck? 1.Yes 2.No. For each new cartridge you installed, press 1 on the dial
    pad to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, please be sure to select 2.
    WARNING
    If ink gets in your eyes, irrigate them with water immediately and call a doctor if you are concerned.
    If you wait until Ink Empty message is displayed on the LCD, the machine will automatically reset the ink dot counter.
    If the Install message is on the display after you have installed ink cartridges, check that the ink cartridges are
    installed properly.

    Jan 01, 2011 | Brother IntelliFAX-2440c Plain Paper...

    1 Answer

    How to replace the ink cartridge


    1. Look at the indicator light on your Lexmark printer. You'll need to replace ink cartridges when the light flashes or turns red instead of the standard green.


    2. Purchase Lexmark ink cartridges. You can buy the brand name or purchase a generic version that is compatible with your printer. You can shop for low cost ink cartridges from ABC Ink.


    3. Remove the old cartridges from your printer. Grip the sides of the Lexmark ink cartridges and pull it out. Dispose of the ink cartridges in a recycle program like the one at Staples or save the cartridges for refill.


    4. Install the new ink cartridges after removing the protective tabs. Avoid touching the IC chip when installing the new Lexmark ink cartridges. Replace the cover of the printer.


    5. Allow the Lexmark printer to run a nozzle test. Print several pages with the new ink cartridges to make sure you installed the ink cartridges correctly. The indicator light should return to a solid green color.


    do rate the solution if it helps

    Nov 26, 2010 | Lexmark X1240 All-In-One InkJet Printer

    1 Answer

    Lost my manual, need to change the ink cartridge, help


    1. Look at the indicator light on your Lexmark printer. You'll need to replace ink cartridges when the light flashes or turns red instead of the standard green.

    2. Purchase Lexmark ink cartridges. You can buy the brand name or purchase a generic version that is compatible with your printer. You can shop for low cost ink cartridges from ABC Ink.
    3. Step 3 Remove the old cartridges from your printer. Grip the sides of the Lexmark ink cartridges and pull it out. Dispose of the ink cartridges in a recycle program like the one at Staples or save the cartridges for refill.
    4. Step 4 Install the new ink cartridges after removing the protective tabs. Avoid touching the IC chip when installing the new Lexmark ink cartridges. Replace the cover of the printer.
    5. Step 5 Allow the Lexmark printer to run a nozzle test. Print several pages with the new ink cartridges to make sure you installed the ink cartridges correctly. The indicator light should return to a solid green color.

    Apr 24, 2010 | Lexmark C533DN InkJet Printer

    1 Answer

    I installed new ink cartridges, printer detects a problem


    You could try doing the clean program 3 times and then doing a nozzle check. I have had the same problem with both cartridges since I got mine refilled at Cartridge World and they told me to do this. It works sometimes but when I print again the page doesn't print well and I repeat the process.

    Mar 22, 2010 | Canon PIXMA MX310 All-In-One Printer

    1 Answer

    I installed brand new ink cartridges and saying its low ink


    Had another thought!!! unplug from mains for 30 min and retry.

    Dec 11, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

    1 Answer

    Says cartridge cannot be used after initialization but brand new HP 363 cartridge sent directly by HP to me. This happens ever time I put a new cartridge in when prompted by printer to do so. Do I put new...


    The following are common issues.

    The following ink cartridges cannot be used after device initialization and must be replaced

    Cause The wrong ink cartridge(s) are installed.
    Solution The indicated ink cartridge(s) cannot be used after the device has undergone first time setup. Replace the ink cartridge(s) with the appropriate ink cartridges for the HP All-in-One. To find out the reorder number for all the ink cartridges that the HP All-in-One supports, see the printed documentation that came with the HP All-in-One.
    If you are using compatible cartridges make sure they are reset for use.


    Ink cartridge problem
    Cause The indicated ink cartridge(s) are missing or are damaged.
    Solution Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP All-in-One, the ink cartridge contacts might need to be cleaned. If there are no ink cartridges missing from the HP All-in-One, and you still receive this message after cleaning the ink cartridge contacts, you might have a damaged ink cartridge.

    Sep 21, 2009 | HP Photosmart 3310 Printer

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