Question about Dell Computers & Internet
First, you need to make sure your power adapter is providing enough
power to both run the laptop & charge the battery. A very good way
to do this is to compare your laptop voltage & ampere requirements
(written on a sticker on the bottom of the laptop) with the voltage
& ampere ratings of the power adapter. Voltages should be the same,
or the power adapter's voltage about up to 0.5 volts more than the
laptop's voltage rating. Amperage of the power adapter should be at
least equal to or greater than the laptop's rating. It should never be
less than the laptop's rating, or else the power adapter will be
providing insufficient amperes to charge the battery. Of course, the
power adapter's nominal amperage might be ok, but it degraded on usage.
You can verify this by testing using a good or new power adapter.
If the battery did not charge using the new power adapter, take the battery off the laptop, & using a dry tooth brush, scrub in between the fins of the battery connector on the motherboard & on the battery it self, then put the battery back into the laptop & try again.
If this still did not resolve the problem, then the battery itself could be bad. Try it on another laptop, or try a good or new battery in your laptop.
If this did not work, there might be a possibility that the charging circuitry on the laptop's motherboard is defective & needs servicing. In order to do this, the laptop needs to be disassembled & the motherboard checked for defective/burned out components in the area near the DC jack. Any defective/burned out components found should be replaced, or you might need to replace the laptop's motherboard altogether
Posted on Sep 17, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 13, 2014 | Plymouth Grand Voyager Cars & Trucks
Sep 13, 2011 | 2004 kawasaki ZZR 600
Dec 09, 2010 | Yamaha YZF-R1 Motorcycles
Mar 16, 2010 | Computers & Internet
Oct 17, 2009 | Cell Phones
Jun 04, 2009 | Dell Latitude D610 Notebook
Dec 23, 2008 | HP Compaq Business NX9110 Notebook
Jun 02, 2008 | Oakley Thump MP3 Player
16 people viewed this question
Usually answered in minutes!