Question about Maytag Neptune FAV6800AW Top Load Washer

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MAYTAG NEPTUNE TOP LOAD DOES NOT FILL TUB WITH WATER HEAR NOISE BUT NO WATER AND STOPS AND 24 MIN QUICK WASH CYCLE, NOT SURE WHERE TO START.

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Hi,

If your washing machine will not fill, only hot or cold will fill or is slow tofill then read these tips. I have covered many of the things that can happen inthese tips...


Washing Machine Problems No Water

Washing Machine Fix Washing Machine No Water

heatman101

Posted on Sep 15, 2010

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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I have a Maytag Neptune TL (FAV6800AWQ , Serial # 10178127EC) that starts and stops after the wash cycle begins. It fills up fine but starts and stops/pauses and the time doesn’t lapse. On a normal load...


You have a Series 10 machine 1st two digits of your s/n.


Seems like you have the Service Manual or troubleshooting guide.....can't get that from Servicematters any more I feel you have some drive system binding.

I helped a owner on another forum similar problem. Google this "Neptune TL Spinning Issue Will Not Proceed". Did a lot of up front testing in the end he ended up replaceing the Outer Tub Bearings, the Clutch Pulley.

Start by opening the washer lid and see if you can rotate the wash basket with one finger in the CCW Spin direction. There should be only slight resistance to rotate the wash basket CCW. During the 1st water fill of the wash basket the Control Board will spin the wash Basket slow rpm you can enter Service Mode and observe the rpm on the LED console.

Next start a Quick Spin test and note the highest RPM range the machine will spin up to. Looking for Outer Tub Bearing resistance.

I would suggest another DIY forum to work thru this issue if you are going to DIY. This forum is hit and miss we posting pics and e-mail notification for support......Rich

Oct 13, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Maytag Neptune FAV6800AW top load washer only runs for the first few minutes of the cycle, it will not spin..it just stops..we've tried two cycles, the quick wash...it starts at 33 mins and then stops...


I'm and owner and will try to help. Are you handy and do you want to try a DIY fix?

From the wash times is sounds like the washer is agitating the wash load (tumblers are rotating the wash basket load) is that correct?

If so see if the machine will complete a Spin Only cycle with no clothes in the wash basket. Set the Spin setting to Spin/Hang dry seting and start the cycle. It should take about 10 min complete. Does the Spin Only cycle complete with no clothes in the wash basket?

Some handy links if you are going to DIY.........Service Manual for reference.

Sep 17, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Maytag Neptune will not go into the spin cycle, instead the letters "nf " come on the display. What can I do to prevent this and to have the cycle completed?


Bonnie,

NF = No Fill the control board receives signaling for the washer during the water fill cycle. With most cycles the depth of water is around 3.5 inches in the wash basket. I know a Bulky Wash cycle selection will fill the wash tub to a high fill which is about 7.5 inches of water in the wash basket.

Is the washer filling the machine with any water? Do you hear water entering the machine? If you are doing a cold water fill and there is no or very little water in the wash basket with the NF error code. Try a Warm or Hot fill and see if the machine will fill and start the wash cycle.

Assuming you are doing cold water wash loads. You could have a water line block at the inlet screen or a failed cold water inlet valve which will not open. Try the above and let me know the results..........Rich

Sep 13, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune TL stops spinning mid cycle? The washer stops with 11 to 13 minutes from the end of the wash cycle and leaves water in the wash tub. We've tried shifting the load for balance but it does not...


RF_Tim
I feel you have a Clutch malfunction a very common problem with the machine. If you want to DIY the fix see my Clutch Fix post.

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.


If you need some additional help just shout back……..Rich

Jun 30, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune TL starts, fills with water a few sec then clicks loudly a few times and then stops, a few sec later it repeats this, then stops for good. Tried unplugging and restarting, but same thing...


Any error codes?
Do you want to troubleshoot? If so here is the Service Manual.
FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

I would start by removing the front cover of the machine follow all safety warnings in the Service Manual.

Follow the first few steps in my Clutch Fix post to remove the front cover.

Then let me know if during the water fill cycle the machine rotates the wash basket CCW in a slow spin during the water fill cycle before the machine stops and we will go from there. Give me all the detail you see with the front cover off I need to know if the wash basket is rotating CCW during the washer fill cycle.

You can lift the washer top up a slight amount to observe the slow CCW spin of the wash basket. I’m checking that the outer tub bearings are not seized……Rich
To pump out the excess tub water with this process;

Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”



Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.



This process is documented in the Service Manual. I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub.

Jun 26, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Washer has stopped at 26 min with water in the drum. Will not spin or drain. Just sounds like it starts running then stops and repeats.


Good deal your machine is a Series 11.

“”Washer has stopped at 26 min with water in the drum. Will not spin or drain. Just sounds like it starts running then stops and repeats.””

I believe this is the start of a Spin Cycle of that Wash Cycle which Wash Cycle did you have selected?

Are there any error codes to the LED display like dC or uC?

If you stop that wash cycle with the wet load and do a Spin Only cycle will it complete with no error code?

Does the wash tub bang around in Spin Only cycle with the wet clothes load?

Standing by for some feedback and I will try to help.

Here is the Service Manual and parts look up. Can you let me know if you want to try to DIY the fix?

FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

Rich

Apr 11, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

The wash time continues to increase on every cycle. I have a Maytag Neptune TL Washer.


Thank you my machine model number. The reason I ask is so many folks post non FAV6800A/FAV9800A issues in this forum. This forum doesn’t ask for machine model number and serial number. Here we go.

Does your machine seem to take longer than normal to fill with water?

Does the machine increase the time during the Spin Cycle of the Wash Cycle?

Are there any error codes to the LED display such as dC or uC?

Do you want to work toward a DIY fix? If not maybe we can get a solid feel for the issue that will help you in the decision process to bring in a repair company or replace.

So I can better understand the issue can you start a Quick Wash cycle with Soil and Spin settings set to lowest setting and if you could place a couple of bath towels in the wash basket for a load.

I want to see if the machine will go thru the Wash, Rinse and Spin cycle within the 27 to 29 min time of a Quick Wash cycle. I want to see if the machine is increasing Washer Cycle time in the Spin Cycle of the Wash Cycle.

You should enter the Rinse Cycle at the 20 min mark on the LED display.

You should enter the Spin Cycle at the 10 min mark on the LED display.

Watch the cycle and see if you have similar times as I do. Let me know if the washer has any off balance issues as it enters into the Spin Cycle…..Rich

Jan 17, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune tl makes grinding sound and stops at 33 minutes in normal mode and at 24 minutes in quick wash mode



Hello djlampl,

With the lowest spin cycle setting I enter spin cycle in Quick Wash around the 21 minute mark. But first question is do you hear the grinding noise with the tumblers rotating during the wash/agitate cycle?

If you start a spin only cycle do you hear the grinding noise?

Does the washer error code out with an error code to the display? Codes such as dC, uC, Lr?, I assume the machine type is a FAV6800AW is that correct?

Any additional info will help in troubleshooting…..Rich

Assuming the machine type is a FAV6800A/FAV9800A here are some handy links;

The Service Manual for reference. Sears Parts Direct for reference.


Nov 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My maytag neptune washer stop washing with 10 minutes left to go.


If your machine is a FAV6800AWW or FAV9800AWW the (upside down u and f) may be a “NF” for no fill error. The washer has tried to fill the machine with water and has sensed a water fill issue. The control board has shut the wash cycle down with an “NF” error to the display because of excess time to complete the water fill portion of the wash cycle.
Will the machine complete the cycle with Hot water only or Cold water only? I would do a Quick Wash cycle just to test with an empty wash basket.
Regardless of the above test and assuming you have good water pressure for both Hot and Cold supplies to the washer I would do the following. Close the water source valves to the washer and remove the Hot and Cold hose connections at the back of the machine and check for clogged inlet screens. If the water inlet screens are free of restrictions I would go into Service Mode and turn on the Hot and Cold water valves on one at a time and make sure the tub will fill with about 2 inches of water in about 3 minutes in service mode. Check both Hot and Cold inlet valves individually see page 16 of the SM Board Output Test, enter service mode and do the function test for both Hot and Cold Water Valve’s. If the inlet screens are clean and you have water fill restrictions in service mode we may need to look at replacing the water inlet valve assembly. You can turn on the drain pump in service mode to empty the tub or just start a wash cycle and the machine will empty the tub.
The Service Manual for reference. Sears Parts Direct for reference.


May 11, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune Tl washer


Mike, Sorry to hear that, is there any water around the clutch pulley?  With the front panel removed and you put the washer in a Spin Only cycle with no clothes in the wash basket.  View the Clutch pulley turning CCW and see if is turning true with no wobble? Mine spun off twice before I got it seated properly, and it was in wobble mode until I got it seated properly.   With the water leak issue maybe you can view with the front panel off and a partial fill the leak source. You can always do a quick tub pump out in service mode. As you know unplug the 120VAC to the machine before you poke around in there.  Do you still have the original clutch?  Did you remove the plastic cover and inspect the roller bearings, clutch spring and coupler? Good luck and let’s see what you find. Rich




Mar 11, 2009 | Maytag Neptune FAV6800AW Top Load Washer

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