Question about HP Office Equipment & Supplies

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Hp deskjet560c wont load the paper when the feed rollers turn. the paper is too low for the feed rollers to catch.i put about 1/16 inch tape above the cork on the paper tray,but the rollers wont pick it up. i have tried using 1 sheet and 25 sheets on the tray. the paper tray seems to be about 1/16 inch low with one sheet on it. i am thinking of getting into the cabnet and putting a spring under the tray. since the thing is obsolete,i request down loading a service manuel.i can go to the ebr parish library to use their computer printer set up.

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I think its time to say goodbye to this model and get something newer. There are loads of decent printers in the $50-100 price range.

Posted on May 16, 2008

  • Swilin Sampson
    Swilin Sampson May 16, 2008



    1. The mechanism that lifts the IN tray up to the paper wheels may either be jammed or broken.



      1. To release the paper feed mechanism:


      2. Remove the OUT tray and load or have at least 20 sheets of paper in the IN tray



      3. Press the FF (Form Feed) button for the HP Deskjet, Plus, or 500
        printer. Press the LOAD/EJECT button for the HP Deskjet 500C printer.


      4. If the paper is not lifting up to the three black wheels, but the wheels spin, the paper load mechanism is the problem.



      5. The paper load mechanism is an ear shaped black piece located on the
        right side of the IN tray. As this piece turns, the paper is lifted up
        to the rollers. This same piece is shaped differently on the HP Deskjet
        520 and 560 printers, but is the only clear piece on the left side of
        the IN tray.


      6. If the load mechanism is jammed, turning the black piece to the right and to the left a few times may clear the problem.



      7. If the problem remains, or if the paper load mechanism continues to
        jam, contact HP technical support to send the printer in for repair.

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Hi,

I am sorry to say this but i don't think there is any service manual available for this model.But please CLICK HERE and contact these people they may help you out.

Goodluck,
Please don't forget to rate the solution

Posted on May 16, 2008

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6ya6ya
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Posted on Jan 02, 2017

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