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My computer has deleted drive E which is my CD/DVD player in the Acer T650 desktop. Will you help please?

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  • aahill Sep 15, 2010

    The CD/DVD is not listed in device manager. What should I do about ESD?



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Hello,

Click your "Start" menu, under "Search, type in "Device Manager" and press enter. On the device manager, you will see a of your computer components. Go to CD/DVD driver, right click on it, scroll to "Uninstall" and select it. After the uninstalling, restart your computer and your CD/DVD drive should have appeared.

If it still does not appear, then it means you will have to open up your CPU in order to gain access to the CD/DVD hardware drive.

Shut down your computer, get a screw drive, open the CPU case, locate the CD/DVD drive, you will see an IDE cable and power plug remove them and fix them back into the drive properly put on the couple back the system,put it back on and try again.

Good luck.

Posted on Sep 15, 2010

  • 1 more comment 
  • Walesarumi
    Walesarumi Sep 15, 2010

    Hello again,

    if the CD/DVD is not listed in the device manager, then it means the drive have loosed contact from the inside. The Computer is not seeing or recognizing the CD/DVD because its not present.

    You will have to open the CPU case, remove and fix back the IDE cable because it must have loosed contact. Once this is done, the computer should recognize the CD/DVD drive once again.

    Good luck.

  • aahill Sep 15, 2010

    I performed the prescribed action and all is well. Thanks.

  • Walesarumi
    Walesarumi Sep 15, 2010

    Okay, its good to hear that. You can accept the solution if the problem was truly solved.

    Take care.

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