Question about Microsoft Xbox 360 Console

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My XBOX 360 power button does not come on but the power supply is on and looks like it is getting power but box will not come on.

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When you say it will not pwer on do you mean nothing on the front panel lights up? No 2 red lights or 3 red lights? If the console itself will not turn on at all it sounds like there was either a voltage problem and a part of the Mobo was fried or the switch itself is broken. Try hitting the eject button, if the xbox powers on and the tray opens then you know it is the front switch. If nothing happens you have a very expensive paper weight unless you are still under warranty, in that case contact Microsoft customer service and get it sent in.

Posted on Sep 16, 2010

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If you are getting a red light on the Xbox 360 power brick, That happens when the power supply gets to hot or its not getting enough juice. Try plugging it in somewhere else and see if that helps, and make sure not to use any UPS, surge protectors or power strips to plug in your AC adapter

also check if the power connector is firmly connected or not behind your xbox 360, if you still have a problem, check if you can borrow another Xbox 360 from anyone you know and swap the adapter and console which would help you know where the problem is

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If you are getting a Red Ring of light on the Xbox 360 power button, please clarify since it requires separate diagnostics.

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Press the power button on the front of the Xbox to turn it on.

As you're doing this look at the power supply to see if the amber light turns green.

If the light does not turn green, you'll need to get a new power supply.

I you think this information is helpful to you, please take a few minutes to rate this reply.

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Sounds like there is something wrong with the Xbox 360 power supply, try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord. Give it a minute then reconnect it all back, also try it on another wall outlet without any extension cord at all.

If it's still red that suggests fault with your Xbox 360 power supply so will need to contact Xbox 360 customer support if its under warranty they should be able to sort it out for you. If out of warranty it might cost you for a new power supply!

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1 Answer

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When you turn on the console, look at the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply is button is red than you need to replace the battery or check the connections.

The three flashing red lights may indicate that there is a hardware problem with your Xbox 360 console. If you are experiencing this problem, you can submit a console-repair request online.

Hopefully your system is still under warranty.

For step by step troubleshooting directions please read the attached link and Happy Gaming!
http://support.microsoft.com/kb/907534

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When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one

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