Question about Creative Labs ZEN V Plus MP3 Player

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The buttons stopped working

It will turn on and everything but the only button that works is the play/pause button. You can still hear the music but the menu screen keeps appearing and it won't stop.

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 23, 2008

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