Question about Zanussi ZWF10070W Front Load Washer

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Installation question: We have just received delivery of a new washing machine - ZWG1120M. The instructions told me to remove the four transit bolts from the back of the machine, which I did, including the washer. There are now black rubber plugs with white hard plastic inside still in place. I am not clear whether to remove these as well. If I don't remove them, I can't manage to fit the 'plastic plug caps' that the instructions tell me to use to fill the holes left by the transit bolt removal. The black rubber plugs are very tight - do I yank hard to get them out or are they supposed to remain? thanks!

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Normally you should remove these parts also, they often drop inside the machine. this will not harm the machine.

Posted on Sep 15, 2010

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What does error code F7 E1 mean on a whirlpool VMW washing machine


This code indicates a motor speed sensing error, the motor can not achieve the correct speed for the cycle selection.
Have the shipping bolts been removed?
This error code indicates that the motor is having difficulty turning.
All four (4) shipping bolts and the plastic spacers must be removed from the rear of the washer before you operate it. Each unit is shipped from the factory with four bolts, which are designed to secure the washer during shipping. Failure to remove all of the shipping bolts, and the four plastic spacers that are with them, can result in noise, vibration or error codes. See your Installation Instructions for details on how to remove the shipping bolts.

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Is it new? Did you remove the stabilisation bar from inside the top after it was delivered? This is to protect the drum during transit and delivery. Sometimes there is a second removable bracket on the motor as well. Refer to the instruction book.

If it is older and was working fine. There are two possibilities.

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2. The machine is unevenly loaded with laundry. One item perhaps, or say 2 bath towels, which are sticking to just one side of the drum.

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I left the transit bolts in our "brand new" zanussi washing machine and am afraid to use it as I do not know what damage might have been done.


Highly unlikely any damage will have been done so long as it hasnt been in use for a long time (weeks).

In a front loading washing machine, most of the mechanicals inside are held between springs at the top and dampers at the bottom. The transit bolts are used to minimse how much movement can ocour whilst the machine is in transit as excessive movement could damage the springs/dampers. When they are removed, normal movement of the mechanicals helps keep the machine stable and minmises vibration.

So, the worst that happens when the machine is used with the transit bolts in place is it vibrates alot, and possible moves about.

Remove the bolts as soon as possible and it should be fine.

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Forgot to remove shippping bolts before using machine.


I would take out the shipping bolts and then run a prgram such as Spin.with no clothes in

If that sounds ok, wet a few towels and spin them dry

If that works put a full load in and go for it

Unless your machine was way out of balance you should not really have damaged anything.

The transit bolts are there to stop the drum from banging around during transit and unless they have torn free or have bent you should be ok

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The bolt you described is indeed a transit bolt and should be removed. I believe that the current UK agents for aeg are service force. Check their website for your nearest branch.
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Hiya .. the transit bolts are located under the lid at either side ..or at the rear... they are fairly long bolts which hold the drum and balance in place.. until installation. they will be sheathed in fairly hefty rubber grommets.

Screws for removal of lid located at the rear..2- or 4.. remove these slide lid front to back.. remove bolts if they are they are present... refit lid... note uneven siting of an appliance can cause excessive vibration as well!

Let me know if this sorts your prob

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