Question about Kenmore Dryers

1 Answer

Kenmore Elite Dryer . Touch pad is completely dead(won,t lite). Inner drum light comes on when door open, but won,t start. Any idea what part might be causing the touch pad not to come on at all,?? Thanks.

Posted by on

  • Ulysse Gallant Sep 15, 2010

    I installed the main control panel, also I changed the main board also.
    I also changed the fuse link, and the thermistor.
    The control panel will still not light up.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Kenmore Master
  • 3,740 Answers

There is a very extensive troubleshooting process that takes an Ohm Meter to isolate the problem. The problem will be either the Touch pad or the control board. Here is the picture that you will need to expand to 400 % to see very well but it is not blurry. It is step by step how to information.

http://media.fotki.com/1_p,srdgwggqttsfsgtxgtqsskgwtqkq,vi/rstkrrqkkxbqbwbwkbrxbqrdwsbbd/1/1303472/5961857/image8830914487504075868img-or.jpg

I note the lack of a model number in your post.

The model number will help me provide you a source for replacement parts if needed.

A model number will look like this one: 110 73956 102

Thanks for choosing FixYa.

Kelly

Posted on Sep 15, 2010

  • 10 more comments 
  • Kelly
    Kelly Sep 15, 2010

    I really need your model number but. Lets start from the begining. 1st off after changing all parts you mentioned and you still do not have power. It would lead me to think there is an input power problem. IF this is an electric dryer there are 2 circuit breakers for the unit. Many times just ONE of them will trip for unknown reasons. So what you end up with is 120V on one leg of the dryer cord. That will allow some things to work and others not to work. Go to the Main CB panel and physically push both dryer breakers HARD to OFF so that they reset and then back to ON. Check for 120VAC line to neutral (ground) on the dryer plug terminal block from each of the 2 outside terminals to the the center terminal. Then check just the 2 outer terminals for 230VAC. Keep in mind the danger of working with LIVE circuits. I have actually seen where I had power at the breakers and missing one log at the dryer. Usual causes are either the recepticle or the dryer cord. It is rare but it does happen.

    Additionally there is a belt safety switch located aound the motor mounting area that is actuated by the drive belt idler pulley. If this has been actuated due to a loose / worn belt the dryer will not start. (The switch is adjustable on its' mount) The belt cn be good but the drum seals can be bad causing the idler arm to travel far enough for the belt safety switch to be actuated.

    It can also be a broken wire or bad motor switch on the motor. The only way to prove that is to chase the power lead to and from the motor at the timer / board control wires.

    Take a good look at the picture and the board checks on P3 with a meter. Since you already changed the touch control board and the control board it puts the "what if" thought in my head... i.e what if there is a short in the dryer that damaged the new board. Lets hope that is not the case.

    Since I do not have your exact model number I can not look it up to see how that would affect your dryers operation. The model number is very important to any expert here to try and help you to resolve this. I am still talking in generic terms and not machine specifics due to a lack of a model number.

    Kelly

  • Kelly
    Kelly Sep 15, 2010

    I really need your model number but. Lets start from the begining. 1st off after changing all parts you mentioned and you still do not have power. It would lead me to think there is an input power problem. IF this is an electric dryer there are 2 circuit breakers for the unit. Many times just ONE of them will trip for unknown reasons. So what you end up with is 120V on one leg of the dryer cord. That will allow some things to work and others not to work. Go to the Main CB panel and physically push both dryer breakers HARD to OFF so that they reset and then back to ON. Check for 120VAC line to neutral (ground) on the dryer plug terminal block from each of the 2 outside terminals to the the center terminal. Then check just the 2 outer terminals for 230VAC. Keep in mind the danger of working with LIVE circuits. I have actually seen where I had power at the breakers and missing one log at the dryer. Usual causes are either the recepticle or the dryer cord. It is rare but it does happen.

    Additionally there is a belt safety switch located aound the motor mounting area that is actuated by the drive belt idler pulley. If this has been actuated due to a loose / worn belt the dryer will not start. (The switch is adjustable on its' mount) The belt cn be good but the drum seals can be bad causing the idler arm to travel far enough for the belt safety switch to be actuated.

    It can also be a broken wire or bad motor switch on the motor. The only way to prove that is to chase the power lead to and from the motor at the timer / board control wires.

    Take a good look at the picture and the board checks on P3 with a meter. Since you already changed the touch control board and the control board it puts the "what if" thought in my head... i.e what if there is a short in the dryer that damaged the new board. Lets hope that is not the case.

    Since I do not have your exact model number I can not look it up to see how that would affect your dryers operation. The model number is very important to any expert here to try and help you to resolve this. I am still talking in generic terms and not machine specifics due to a lack of a model number.

    Kelly

  • Kelly
    Kelly Sep 15, 2010

    I really need your model number but. Lets start from the begining. 1st off after changing all parts you mentioned and you still do not have power. It would lead me to think there is an input power problem. IF this is an electric dryer there are 2 circuit breakers for the unit. Many times just ONE of them will trip for unknown reasons. So what you end up with is 120V on one leg of the dryer cord. That will allow some things to work and others not to work. Go to the Main CB panel and physically push both dryer breakers HARD to OFF so that they reset and then back to ON. Check for 120VAC line to neutral (ground) on the dryer plug terminal block from each of the 2 outside terminals to the the center terminal. Then check just the 2 outer terminals for 230VAC. Keep in mind the danger of working with LIVE circuits. I have actually seen where I had power at the breakers and missing one log at the dryer. Usual causes are either the recepticle or the dryer cord. It is rare but it does happen.

    Additionally there is a belt safety switch located aound the motor mounting area that is actuated by the drive belt idler pulley. If this has been actuated due to a loose / worn belt the dryer will not start. (The switch is adjustable on its' mount) The belt cn be good but the drum seals can be bad causing the idler arm to travel far enough for the belt safety switch to be actuated.

    It can also be a broken wire or bad motor switch on the motor. The only way to prove that is to chase the power lead to and from the motor at the timer / board control wires.

    Take a good look at the picture and the board checks on P3 with a meter. Since you already changed the touch control board and the control board it puts the "what if" thought in my head... i.e what if there is a short in the dryer that damaged the new board. Lets hope that is not the case.

    Since I do not have your exact model number I can not look it up to see how that would affect your dryers operation. The model number is very important to any expert here to try and help you to resolve this. I am still talking in generic terms and not machine specifics due to a lack of a model number.

    Kelly

  • Kelly
    Kelly Sep 15, 2010

    I really need your model number but. Lets start from the begining. 1st off after changing all parts you mentioned and you still do not have power. It would lead me to think there is an input power problem. IF this is an electric dryer there are 2 circuit breakers for the unit. Many times just ONE of them will trip for unknown reasons. So what you end up with is 120V on one leg of the dryer cord. That will allow some things to work and others not to work. Go to the Main CB panel and physically push both dryer breakers HARD to OFF so that they reset and then back to ON. Check for 120VAC line to neutral (ground) on the dryer plug terminal block from each of the 2 outside terminals to the the center terminal. Then check just the 2 outer terminals for 230VAC. Keep in mind the danger of working with LIVE circuits. I have actually seen where I had power at the breakers and missing one log at the dryer. Usual causes are either the recepticle or the dryer cord. It is rare but it does happen.

    Additionally there is a belt safety switch located aound the motor mounting area that is actuated by the drive belt idler pulley. If this has been actuated due to a loose / worn belt the dryer will not start. (The switch is adjustable on its' mount) The belt cn be good but the drum seals can be bad causing the idler arm to travel far enough for the belt safety switch to be actuated.

    It can also be a broken wire or bad motor switch on the motor. The only way to prove that is to chase the power lead to and from the motor at the timer / board control wires.

    Take a good look at the picture and the board checks on P3 with a meter. Since you already changed the touch control board and the control board it puts the "what if" thought in my head... i.e what if there is a short in the dryer that damaged the new board. Lets hope that is not the case.

    Since I do not have your exact model number I can not look it up to see how that would affect your dryers operation. The model number is very important to any expert here to try and help you to resolve this. I am still talking in generic terms and not machine specifics due to a lack of a model number.

    Kelly

  • Kelly
    Kelly Sep 15, 2010

    I really need your model number but. Lets start from the begining. 1st off after changing all parts you mentioned and you still do not have power. It would lead me to think there is an input power problem. IF this is an electric dryer there are 2 circuit breakers for the unit. Many times just ONE of them will trip for unknown reasons. So what you end up with is 120V on one leg of the dryer cord. That will allow some things to work and others not to work. Go to the Main CB panel and physically push both dryer breakers HARD to OFF so that they reset and then back to ON. Check for 120VAC line to neutral (ground) on the dryer plug terminal block from each of the 2 outside terminals to the the center terminal. Then check just the 2 outer terminals for 230VAC. Keep in mind the danger of working with LIVE circuits. I have actually seen where I had power at the breakers and missing one log at the dryer. Usual causes are either the recepticle or the dryer cord. It is rare but it does happen.

    Additionally there is a belt safety switch located aound the motor mounting area that is actuated by the drive belt idler pulley. If this has been actuated due to a loose / worn belt the dryer will not start. (The switch is adjustable on its' mount) The belt cn be good but the drum seals can be bad causing the idler arm to travel far enough for the belt safety switch to be actuated.

    It can also be a broken wire or bad motor switch on the motor. The only way to prove that is to chase the power lead to and from the motor at the timer / board control wires.

    Take a good look at the picture and the board checks on P3 with a meter. Since you already changed the touch control board and the control board it puts the "what if" thought in my head... i.e what if there is a short in the dryer that damaged the new board. Lets hope that is not the case.

    Since I do not have your exact model number I can not look it up to see how that would affect your dryers operation. The model number is very important to any expert here to try and help you to resolve this. I am still talking in generic terms and not machine specifics due to a lack of a model number.

    Kelly

  • Kelly
    Kelly Sep 15, 2010

    I really need your model number but. Lets start from the begining. 1st off after changing all parts you mentioned and you still do not have power. It would lead me to think there is an input power problem. IF this is an electric dryer there are 2 circuit breakers for the unit. Many times just ONE of them will trip for unknown reasons. So what you end up with is 120V on one leg of the dryer cord. That will allow some things to work and others not to work. Go to the Main CB panel and physically push both dryer breakers HARD to OFF so that they reset and then back to ON. Check for 120VAC line to neutral (ground) on the dryer plug terminal block from each of the 2 outside terminals to the the center terminal. Then check just the 2 outer terminals for 230VAC. Keep in mind the danger of working with LIVE circuits. I have actually seen where I had power at the breakers and missing one log at the dryer. Usual causes are either the recepticle or the dryer cord. It is rare but it does happen.

    Additionally there is a belt safety switch located aound the motor mounting area that is actuated by the drive belt idler pulley. If this has been actuated due to a loose / worn belt the dryer will not start. (The switch is adjustable on its' mount) The belt cn be good but the drum seals can be bad causing the idler arm to travel far enough for the belt safety switch to be actuated.

    It can also be a broken wire or bad motor switch on the motor. The only way to prove that is to chase the power lead to and from the motor at the timer / board control wires.

    Take a good look at the picture and the board checks on P3 with a meter. Since you already changed the touch control board and the control board it puts the "what if" thought in my head... i.e what if there is a short in the dryer that damaged the new board. Lets hope that is not the case.

    Since I do not have your exact model number I can not look it up to see how that would affect your dryers operation. The model number is very important to any expert here to try and help you to resolve this. I am still talking in generic terms and not machine specifics due to a lack of a model number.

    Kelly

  • Kelly
    Kelly Sep 16, 2010

    I am sorry for the multiple posts. The FixYa system kept telling me to try again when infact my last reponse posted on the first try. My apology to you.



    Kelly

  • Kelly
    Kelly Sep 16, 2010

    Just a note that your dryer has 2 thermal fuses. One of them has white and blue wires and the other one has Red/White and RED wires on it. They both must be operational. You can for testing purposes only Jumper across it should you find one that has failed.



    Kelly


  • Ulysse Gallant Sep 16, 2010

    The breakers are fine.=220 coming in.

    Belt is also on,and idler switch intact.

    Misplaced model #,and tag is missing.

    I,m baffled.

  • Kelly
    Kelly Sep 16, 2010

    Inside the control panel there should be a tech sheet. It is usually folded up in a 3 x 5 envelope packet. Open that up then try and get the unit into the diagnostic mode. I realise you said the touch pad was dead. Some of the steps in the diagnostic sheet will still work if the board and touch pad are good. Don't be afraid to look at the hidden steps on the tech sheet.



    Then go to this link. There is a plethora of information that may un-baffle you.



    http://www.applianceaid.com/evenheat.htm...



    The more I look at the the more this is sounding like a "Motor relay Problem" See the troubleshooing steps of the link above for dryer will not start.



    I am doing the best I can to you get the information that you need.



    Kelly

  • Kelly
    Kelly Sep 16, 2010

    You mentioned that the idler switch was intact. The question is...... "Can you read continuity across the terminals with no power? If you can not read continuity across the idler arm switch you have found the problem. This check is a big deal because it is the common source that causes your problem.



    Kelly


  • Kelly
    Kelly Sep 17, 2010

    There is one other possibility and that is the push button start relay. The checks for that are on the link that I posted 2 posts ago.

    Kelly

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why won't it start?


Free Kenmore Clothes Dryer User Manuals ' ManualsOnline ...

laundry.manualsonline.com > ... > Laundry Appliance Kenmore
Products 1 - 50 of 65 - Kenmore ELITE HE3 Gas Dryer User's Guide 110.9787 9789. Pages: 0 ... Kenmore 27-Inch Wide Electric Dryer Owners Manual. Pages: 0 ...
Whirlpool & Kenmore Dryer Repair #02 - Won't Start or Run ...? 7:29https://www.youtube.com/watch?v=SPRqKVE8JfYOct 21, 2011 - Uploaded by canyonman1963... and repair a Whirlpool or Kenmore electric dryer that will not start or run. ..... I have a Kenmore Elite Oasis ST Dryer, model number 110.78082701. During ... Dryer Troubleshooting - NotDrying or Taking a Long Time to Dry ...How to take apart Kenmore Elite Dryer - YouTube? 6:28https://www.youtube.com/watch?v=QNa6zfzrm5kOct 16, 2012 - Uploaded by RenewApplianceI have a kenmore elite 79661423410 electric dryer stoppedworking manual says has no thermal fuse and I can't take it apart help thank you.

Dec 12, 2015 | Kenmore HE5 Electric Dryer

1 Answer

I have a kenmore steam dryer electric model 8044 and the light in the drum doesn't come on when door open?


It sounds like you have a faulty door switch. Switches are typically inexpensive. You can find Kenmore dryer switches at PartSelect.com (you just have to know what you're looking for):

http://www.partselect.com/PartSearchWizard.aspx?Appliance=Dryer&Brand=Kenmore&PartType=Switch

Dec 28, 2010 | Kenmore Elite HE3 Steam 8674 Dryer

2 Answers

Kenmore Elite Smartheat Quiet Pak 9 won't start. Light turns on and off inside drum when door opens/closes, but no lights come on on the outside display.


My Kenmore Elite dryer keeps beeping..just going through the end of cycle alarm-high,low,off...anyone have any suggestions?

May 30, 2010 | Kenmore Elite HE4 Electric Dryer

1 Answer

I have a Kenmore Elite HE3 Electric Dryer at a home I am at part time. I went to turn the dryer on, and the drum does not turn (after I push and hold the start button). I have checked to make sure it is...


Could be door switch @fault or Relay that starts drier not operating,could also be motor although I expect the heaters to come on if thats the case.......

Apr 13, 2010 | Dryers

1 Answer

Our Kenmore Elite HE4 gas dryer will not start although all controls on front are lite and appear to be functioning properly (settings can be changed, etc). I has been working fine for several hours until...


check the door switch and door latch. Open door, set the dryer to air fluff cycle, and manually depress the door switch. Press start button. If it started - door needs alignment to fix it.
If it did not start:
If your dryer has light inside - check if light turns off when you press the switch. If not - switch needs replacement.
If all that checks out ok - the problem is more serious, and you might need a tech to come out and diagnose it.

Mar 04, 2010 | Kenmore Elite HE4 Electric Dryer

1 Answer

Kenmore elite won't start, I checked the house breaker box and breaker is okay. no light come on when you open the front dryer door either


kenmore elite won't start, Solve kenmore elite won't start, I checked the house breaker box and breaker is okay. no light come on... (More) kenmore elite won't start, I checked the house breaker box and breaker is okay. no light come on when you open the front dryer door either

Jul 03, 2009 | Kenmore 63942 Dryer

1 Answer

Kenmore elite he4 dryer wont run


Hi! crystal2hd
My he3 dryer does not have a door lock. The door switch turns off the light and allows the dryer to start. Make sure this switch is not damaged. Unplug the dryer before removing the front cover.
InMrFixIt

Aug 27, 2008 | Kenmore Elite HE4 Electric Dryer

2 Answers

Kenmore HE4 no power to control, no sound, but the drum light bulb on when door opened


Another post reported replacing the power cord. I am trying to determine if this is a factory defect. Check the power at the power cord connections inside the dryer. You could have lost power on one leg and the other 120 volt leg is letting the light work. Let me know what the model and serial number is.
InMrFixIt

Aug 15, 2008 | Kenmore Elite HE4 Electric Dryer

2 Answers

Completely dead


circuit breaker tripped, fuse blown in dryer.........

Apr 05, 2008 | Kenmore Elite HE4 Electric Dryer

Not finding what you are looking for?
Dryers Logo

Related Topics:

126 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Dryers Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Tim Whalen

Level 3 Expert

3072 Answers

yadayada
yadayada

Level 3 Expert

75066 Answers

Are you a Kenmore Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...