Question about Food Mixers
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Posted on Jan 02, 2017
SOURCE: Mixer Repair
Kitchenaid doesn't repair anything over 1 year old. I have one that is 3 years old (KSM90). I have used it less than 10 times and it stopped working. The plastic piece in the back of the unit that holds all of the wires snapped. There are no repair centers in my state (new mexico). They told me I can pay $32 to have them send me a "repair kit" that includes shipping to and from a repair center and a box and packing materials. They then call you to tell you how much the repair is going to be. If you choose NOT to have them repair it, they charge you a $25 diagnositc fee just for looking at it on top of the $32 you spent to ship it there and back. It's a shame that this appliance costs over $300 and this is the service they give you.
Posted on Dec 27, 2007
I used to live in Mtn. View on Bryant St. next to the P.G.&E office, great town.
I have had appliances go as long as twenty years and never had the brushes go out, but it sounds kie that is your problem alright, this is very unusual I would contact Panasonic and see what they will do for you there is usually a one year parts warranty on small appliances, call them you have nothing to lose. I would call this a factory defect.
Posted on Feb 28, 2009
SOURCE: my kitchenaid mixer was stored
your oil leaking is cause by a bad gasket or the gasket isn't seated properly. you can purchase this gasket but replacing it does require knowledge of the unit. part number for the gasket is 4162324. the grease can be purchased locally at any car parts dealer. generally a thicker paste type grease is used inside these units, but the original part number for the grease is 4160588 and comes in a container with enough grease for 5-8 mixers.hope this helps
Posted on Oct 11, 2009
Hi, please replace the Overload button (Circuit Breaker) with a new one. You can purchase the Overload protector (Circuit breaker) in any nearby Mixer repair or Electrical shop. Please take the old Overload protector to get the new one of same specification which suits for your Mixer.
Posted on Apr 16, 2011
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