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We bought a bugaboo for my daughter and her first child - but despite following all instructions the hood on the pram will not stay up and therefore baby still hasn't been out of doors - can anyone help with this problem or have we bought a bugaboo with a fault?

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Hi,

You may have the hood clamps on the wrong way around. Try changing them over and starting again. Failing that, contact www.bugaboo.com and they will be happy to help, or contact the retailer where this was purchased. Alternatively, you can contact www.houseofbaby.co.uk who will be able to talk you through assembling the hood.

Hope this helps!

Posted on Sep 15, 2010

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