Question about Polaris 380 In Ground Pool Cleaner

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Polaris 360, the tail is not moving....what do i need to check

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There is a screw that controls the flow through the tail, possible you just need to loosen this to allow more water through. Also it is not uncommon to get a piece of plaster, or other debris stuck inside obstructing the flow.

Posted on Sep 18, 2010

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Posted on Jan 02, 2017

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Water comes out of the tail of polaris 360, but tail does not sweep.


check the filter in the wall of the pool where the Polaris line hooks up, it got a small filter in it. you are running it on low-pressure that's why it not sweeping, could also be a plugged impeller on the booster pump.
Jay the pool pump motor repair guy Longwood Florida

Jun 21, 2017 | Polaris Pool & Spa

1 Answer

How do I get a polaris sweep tail to work


A 360 works off of the main pool circulation systems return line.
Is the pool pump on?
Is this a pool/spa combo?
If so, then is the water returning to the pool or the spa? It should not be returning to the spa, dial it back some.
Is water coming out of the dedicated inlet fitting that feeds the 360?
If not, find out why, this is the problem.
If there is water flowing out of this fitting, then the pool sweep itself has something stuck in the drive axle or in the drive wheels.
You could also have "Stripped" gears/teeth on the the 2 front drive wheels, if smooth, (if sections of the two front wheels are smooth where there should be teeth), then replace them.

Take a look at the pic below, you should be able to see the teeth on the inside of the wheel.


Good Luck
get-polaris-sweep-tail-work-di2jpn2pb5nzkrgf0hzbmyq5-2-0.jpg

Feb 21, 2015 | Polaris 360 Pool Cleaner 360

1 Answer

Polaris tail not sweeping. I believe the impeller on the booster is clogged restricting water flow


If unit is operating satisfactorily otherwise, the check end of sweep tail for missing orifice tip. Without it tail won/t sweep. Also check adjusting screw. Out - more tail flow In - less.

Dec 01, 2012 | Polaris Pb4 - 60 Booster Pump

1 Answer

Polaris 360 belts in tact and fall off


see if inside unit debris obstructing paddle wheel or belts loose

Jul 09, 2012 | Polaris Pool & Spa

1 Answer

Polaris won't move and seems to be nose down. The tail is moving but thats it. also when i bring the tail out of the water, it doesn;t have much water pressure shooting out.


Check the pool cleaners filter screen in the in-line filter and clean, if necessary.Clean the skimmer basket, pump basket, and pool filter. If one of these is full or clogged, it could be weighing part of the cleaner down. Check all of the hoses, connections, and swivels for leaks that could cause loss of
water pressure. Finally, make sure that your wheel RPM is set correctly (between 28-30 RPM)

Mar 02, 2011 | Polaris 380 In Ground Pool Cleaner

2 Answers

The wheels on my Polaris 3900 don't move. Plenty of water coming thru the thrust and the tail wags. When I move the wheels manually they all move together.


There are a couple things that you should check with these pool cleaners if the wheels are functioning properly. Check the filter screen in the in-line filter assembly and clean if necessary.Make sure that you do not have any debris or obstructions that could be halting wheel function. Even though you seem to have plenty of water, check the RPM and make sure they are between 28 and 32.

Jan 30, 2011 | Polaris 3900 Sport Pool Cleaner ()

1 Answer

I installed a booster pump. Attached a one ince


1. debris in the water management system (hoses inside the cleaner)
2. black gears in cleaner need replacing (360/380)
3. belt kit (polaris 360/380) or drive shaft need replacing (180/280)
4. teeth on inside of wheels are worn out (polaris 180/280 only)

Jul 16, 2009 | Polaris 380 In Ground Pool Cleaner

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