Question about Xerox WorkCentre M20i All-In-One Laser Printer

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M20I xerox copier that has fading on the left side of the copy, I have replace the drum and the toner cartridge and there was no change

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You have to disassembly and clean scanner as well as document glass from other side

Posted on Sep 16, 2010

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How to by pass the toner empty warning on xerox m20i so I can use the remaining toner?


You can try shaking the cartridge a bit from left to right. If this doesn't work, you will need to order a new toner.

Jun 13, 2014 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Replace drum


replace your toner and drum cartridge with a new one

Dec 11, 2013 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

HI, MY XEROX 1045 COPIER has making ""clicking"" sound


That indicates you need to replace the drum cartridge. It's been a while since I supported those products, but I believe the cartridge is in the bottom of the device. Make sure you remove the toner cartridge before tipping it over or you'll have a mess to clean up and won't be able to remove the drum.

Once you replace the drum, you need to reset the copier.

Nov 17, 2009 | Xerox Office Equipment & Supplies

1 Answer

My m20i still says toner low after i replaced it. Is there a reset button I need to press somewhere?


toner or drum?? if toner the chip may be defective or wasnt changed at refill. if its the drum, print the help page to guide you to that section. and reset.

Oct 12, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

My Xerox M20i has a 2inch margin missing from scans on the righthand side of the paper. This is a randomly occuring issue as some pages will copy/scan just fine and others not. Also, when this does occur,...


You may not have enought toner,or the scaner needs to be clean up!Also the laser maybe need cleaning!Other thing maybe a primary charging wire witch is up on the drum!Check this thing if u can !

Sep 01, 2009 | Xerox WorkCentre M20i All-In-One Laser...

2 Answers

Xerox WCP 416 , it showed message replace drum cartridge


It sounds like you are replacing the toner cartidges NOT the Drum Unit. Drum is located behind the toner cartidge and you will see it after removing toner. Pretty common mistake :)

May 12, 2009 | Xerox WorkCentre Pro 416 All-In-One Laser...

2 Answers

Xerox 416P faded copies


Remove the glass and thoroughly clean the lamp, mirrors and lens. Also the glass on both sides. If that does not work, remove the toner and drum, look inside the machine for a small opening about 8 inches long and a quarter inch wide. That is the laser window. It may also need cleaned. It is possible the laser needs to be removed and cleaned.
I am not sure, can you print reports on the p model? If so make a printed page and tell me if they look fine.
What you have to remember on a digital copier is when the optics get dirty , the image gets lighter.

Mar 17, 2009 | Xerox WorkCentre Pro 416Pi All-In-One...

1 Answer

Workcenter M20i Printing Problem


If the issue is only when you are copying, the scanner needs to be cleaned.
If the defect is on both copies and prints, and fax if you use it for that, then your problem is either the drum or toner cartridge or the laser is dirty.
I am not sure when you say you changed the print cartridge if you mean you just changed the toner cartridge or the drum cartridge.

Jun 17, 2008 | Xerox WorkCentre M20i All-In-One Laser...

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