Question about Dell Inspiron E1505 Notebook

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Black scrren with only mouse cursor, won't go into windows, even safe mode. Have tried restore, repair, and it doesn't fix problem.

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Sorry to say this symptom is generally a bad disk or a virus. Try using this CD to diagnose the problem further. You'll need a second system to download and burn the CD. Look at this page: http://www.hirensbootcd.net/download.html
Towards the bottom, find this + Direct HTTP Mirror + Torrent + Torrent Magnet
Click to download
Let me know how it goes.

Posted on Sep 15, 2010

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Posted on Jan 02, 2017

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Kdcom.dll status 0xc0000221


Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer.

Use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System.

Configuration utility Installation restore points that occur before you install a program or a serviceyou can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly.This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:
1.Click Start, click Run, type msconfig, and then click OK.

2.On the General tab, click Launch System Restore.

3.Select Restore my computer to an earlier time, and then click Next.

4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.

5.Select a system checkpoint or an installation restore point, and then click Next.

6.Close all other programs.

7.To start the system restore, click Next.

8.Your computer restarts.
Repeat steps 1 through 8 until you fix your configuration issue.

if this hails to fix the problem
http://support.microsoft.com/kb/307545/


restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice

Select safe mode with networking to download

you could select the option start with command prompt you should be in DOS mode black screen
typechkdsk/r/f which will scan for and attempt recovery any bad sectors and automatically fix any corrupt files on your hard drive
you should have no input while chkdsk utility is in progress any input might further damage your hard drive

or you could use another operating system
http://www.ubuntu.com/download/ubuntu/download
which can repair what windows has ruined and is unable to fix fix the problem

Feb 20, 2014 | Acer Aspire One Netbook

1 Answer

Computer Problem


What sort of a problem ??

Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer.
Use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System.
Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:

1.Click Start, click Run, type msconfig, and then click OK.
2.On the General tab, click Launch System Restore.
3.Select Restore my computer to an earlier time, and then click Next.
4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.
5.Select a system checkpoint or an installation restore point, and then click Next.
6.Close all other programs.
7.To start the system restore, click Next.
8.Your computer restarts.
Repeat steps 1 through 8 until you fix your configuration issue.
if this hails to fix the problem
http://support.microsoft.com/kb/307545/
restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice
Select safe mode with networking to download
you could select the option start with command prompt you should be in DOS mode black screen
type chkdsk/r/f which will scan for and attempt recovery any bad sectors and automatically fix any corrupt files on your hard drive
you should have no input while chkdsk utility is in progress any input might further damage your hard drive
or you could use another operating system
http://www.ubuntu.com/download/ubuntu/download
which can repair what windows has ruined and is unable to fix fix the problem

Sep 06, 2013 | Computers & Internet

1 Answer

How can I fix my Lenovo laptop if the screen keeps turning black. The cursor will still move but I can't do anything else


Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer You could select the option start at last known configuration that worked this will tell you if and what file has been corrupted or missing then you will know if its a hardware issue You might use the system restore to restore your system to an earlier time click start all programs If it is a hardware issue the system restore might not work Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer. Use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System. Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:
1.Click Start, click Run, type msconfig, and then click OK. 2.On the General tab, click Launch System Restore. 3.Select Restore my computer to an earlier time, and then click Next. 4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information. 5.Select a system checkpoint or an installation restore point, and then click Next. 6.Close all other programs. 7.To start the system restore, click Next. 8.Your computer restarts. Repeat steps 1 through 8 until you fix your configuration issue.

Feb 14, 2013 | Lenovo G570 43349EU 15.6" Windows 7 Home...

1 Answer

My acer netbook (winxp) won't load after the mouse cursor appeared


Sounds like you need to run the check disk utiltity but since you don't have a CD Drive, you're up the creek without a paddle. try booting up into Safe Mode and if you get there successfully reboot and see if the normal mode works, if not you can uninstall Microsoft Security Essential in Safe mode. Or you can use System Restore to restore back to a point (date and time) when the system was working ok. Click Start/Programs/Accessories/System Tools/System Restore and select a restore point before you loaded Security Essentials. In Windows 7 just click Start then type System Restore in the search box above the start then look at the returned results and click System Restore.

System Restore does not lose any of your data, documents, music, pictures, videos or programs (unless the programs was installed after the date and time you selected).

To get into safe mode follow the steps below:

Turn off the computer, then hit the power button to turn it back on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Take the Safe Mode option and let it boot up. Safe Mode will look different to you, the screen will be darker and the icons bigger, this is normal.


To run the check disk utility you will need a repair disc or a operating system disc. Put the disc in the cd drive and boot from it. You want to get to the Dos Command Prompt (Black screen with white letters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice the percentages going from high to low, this is normal. Let it run to completion. Then reboot machine.

If check disk fails to solve your problem you might have to reinstall windows. Try doing a Repair Install that way you don't loose your data, documents, music, pictures, videos or programs.

In windows xp you get to the dos command prompt by selecting R for repair when the options appear.

In Vista and Windows 7 you want to get to the recovery console and look down at the bottom of the window for the Dos Command.

You can try to get to a dos command prompt or you can see if the system will allow you to boot in Safe Mode to get to the dos command prompt.

May 12, 2012 | Computers & Internet

1 Answer

My laptop won't start, stuck on black screen. i have been trying to start my gateway laptop andevery time the welcom finishs' running it defaults back to the black sreen. why is this?


This could mean that the copy of Windows installed in your computer is either corrupted or damage and reinstalling or repairing your Windows should fix the problem.
But try doing System Restore first on safe mode before doing a Windows reinstallation or repair to save you from loosing all you files in your computer.

To do system restore on safe mode:

1. Restart your computer and when the Dell Logo comes up and keep pressing F8 until an option shows
2. Use arrows to navigate then choose safe mode
3. Click start button then choose All programs or Program depending on the Windows installed in your computer
4. Click on System tools then choose System Restore
5. Follow the intructions on the System Restore windows on how to restore your machine back to a previous date before this issue happen.
6. Your computer will automatically restart after restore is done

If the safe mode doesnt work then your last option is to reinstall or repair your windows:

1. Press F1 to go to BIOS then change boot priority - make sure your DVD drive is the first boot
2. When your done changing boot sequence press F10 to save and exit
3. Insert you Windows CD and and a meesage will appear on a black scrren "Press and key to continue" press any key. Windows file will load and options for Repair or Installation will appear
4. Choose 1 of the option then follow the instruction (Installing a fresh copy of windows is recommended)

Hope this information will be helpful. Thank you for using FIXYA.

Apr 16, 2011 | Gateway Computers & Internet

1 Answer

I turn on, it comes up with windows failed to start,and says start-up repair required.


This error message means that the copy of Windows installed in your computer is either corrupted or damage and reinstalling or repairing your Windows should fix the problem.

But try doing System Restore first on safe mode before doing a Windows reinstallation or repair to save you from loosing all you files in your computer.

To do system restore on safe mode:
1. Restart your computer and when the Dell Logo comes up and keep pressing F8 until an option shows
2. Use arrows to navigate then choose safe mode
3. Click start button then choose All programs or Program depending on the Windows installed in your computer
4. Click on System tools then choose System Restore
5. Follow the intructions on the System Restore windows on how to restore your machine back to a previous date before this issue happen.
6. Your computer will automatically restart after restore is done

If the safe mode doesnt work then your last option is to reinstall or repair your windows

1. Press F1 to go to BIOS then change boot priority - make sure your DVD drive is the first boot
2. When your done changing boot sequence press F10 to save and exit
3. Insert you Windows CD and and a meesage will appear on a black scrren "Press and key to continue" press any key. Windows file will load and options for Repair or Installation will appear
4. Choose 1 of the option then follow instruction


Hope this information will be helpful. Thank you for using FIXYA.

Apr 14, 2011 | Dell Inspiron 1525 Notebook

2 Answers

After loading the laptop, the screen goes black showing only a white mouse cursor that you are able to move. Even tried loading in safe modes but the page still doesn't load.


Please restart the computer in safe mode and check if that is loading. If safe mode loads well, then run system restore (Steps depend on the windows version you have) and restore your computer to a earlier date (say 1 or 2 days earlier) when you know that your computer was working fine.

If you cannot login to safe mode then we might have to do a manual registry restore
Please use the link to know more about it. If you are going to use the step, please keep a printout handy of the instructions.

For XP:
http://support.microsoft.com/kb/307545
(follow the manual steps)

For Vista & Windows 7
Boot from OS DVD and run startup repair.

Feb 03, 2011 | Computers & Internet

1 Answer

Vista boots just Black screen with cursor even in safe mode


Yes, this is a known issue with Vista. You need to back-up your data, format your hard drive and re-install Vista from the beginning.
There is really no use trying to repair it: it is damaged.
After you re-install Vista, do not forget to install service packs from microsoft.com.

Sep 19, 2009 | Microsoft Windows Vista Home Premium with...

2 Answers

Blank scrren with just mouse


I've just had this problem with my Toshiba which is on here for other reasons. If it was like mine then it showed the loading bar with Microsoft Windows underneath then showed the black screen with the mouse cursor. If that is the case then it looks like you too have been hit with the Confiker virus (Classed a Hot Topic on Dells website) . If you still have the CD that came with it you're laughing (Well, better off! It means you'll have to reformat). If not you should be able to request a recovery disk from here (Subject to an unknown price) http://support.euro.dell.com/support/topics/topic.aspx/emea/shared/support/dellcare/en/contact_us_options?c=uk&cs=ukdhs1&l=en&s=dhs&~tab=2

Just an afterthought, as soon as you switch her on, keep pressing f8, it should bring up an alternative menu where you may be able to "Repair Windows"

Hope this helps

Alen Boardman

Feb 12, 2009 | Dell Inspiron 1521 Laptop

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