Question about Telrad SPL Dynamics Display Phone ( 795200000 )

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Hi I am trying to switch my old Telrad Digital phone to this one. When i plug it in, it askes for the DN #. Which I then put in the DN number. It goes through but then another message comes up that says " REQ:BA2(8BUT)SAP ", and then thats it. The message doesnt go away, and no matter what button I press, it just stays there. How can I get this to work?

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This means that you have the wrong type of phone connected. The BA2 is a non-display basic phone. You are trying to plug in a different type of Telrad phone. Find out the type that you have and change the programming for your extension to match.

Posted on Dec 28, 2010

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Hello. Can I make the Extension Numbers stay with the phone jack instead of the phone? For example I got a new phone and moved the old one to another office and it still wants to keep the old extension...


Of course it's possible, however, you need to turn off Auto Set Relocation. I'm not sure if it's an Administrator or only an Installer function.

There is a trick....and I've never tried it because I HATE ASR, if you unplug the old phone, move it to the original location, and wait at least 5 minutes, then unplug it from the original location and plug in the NEW phone before you plug in the phone you just unplugged, the new phone will become the old extension and your original phone will be unprogrammed. It also says you have to wait at least one minute before you can change the DN of a new phone, but that requires INSTALLER access.

Like I said......

Carl
.

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Have your system administrator turn on Set Relocation, or check your Norstar administration manual for programming details. Or, you can call your telecom service company and have them send a technician.

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1 Answer

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Sounds like the main phone(221?) has an answer dn key on it.
To delete the answer dn key you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wantdelete the answer dn key from.i.e. if entension 223 is also ringing on 221 enter 221.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
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Press the next key (bottom right arrow) 4 times .
The display say ANSWER DNs.
press the show key (top right arrow)..
The display should ask for an answer dn number.
Press the SCAN key (one of the three soft keys near the display)
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Press CHANGE til it says UNASSIGNED.
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Use characters for the the associated number key to enter desired name. For example if you want an "F" you would hit the 3 button 3 times. After your name is entered, press hold. Pick up and put down receiver.

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