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My DVD drive is not recognized on my laptop? how do i reinstall

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Hi there,

Try this Microsoft automated FixIt tool. It's worked for me many times.

http://support.microsoft.com/gp/cd_dvd_drive_problems

Best Regards,

Marcus

Posted on Sep 15, 2010

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1 Answer

My cd drive does not recognise cds


Okay. First of all is it a cd drive in your computer as opposed to a DVD drive? If you put a dvd into a cd drive it cannot recognize the dvd. A dvd drive can recognize a cd, but a cd drive cannot recognise a dvd.

Does your computer actually recognize the drive as being present?
If the drive isn't recognized by the computer try:

power off the laptop
Physically remove the cd or dvd drive
power -up the laptop without the cd/dvd drive
power off the latop and refit the dvd/cd drive
power it up again and see if the drive is
recognized

If the drive IS recognized by the laptop but won't play any disk it's probably the drive itself at fault. You can try gently cleaning the inside of the drive - the optic that reads the disk. However, the usual cause is failure of that optic which read the disk information. It cannot be repaired.

The alternative to fitting a new drive is to buy a portable dvd drive. They connect via a usb cable. Have a look on Ebay

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1 Answer

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sir
you should reinstall the drivers for your DVD ROM . It should be given to you when you have purchased it.
if not go here and download

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Hi solorzano581,

I think most likely the problem is with your Windows OS, since you already tried a known good drive and the problem is still there. But before you do a reinstall of the OS, I suggest that you try the troubleshooting steps from this Microsoft KB: http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B314060 . Especially the one with deleting the upper filters and lower filters in the registry which works almost 100% of the time.

Check to see if you can still use the drive outside of Windows, by booting from the Windows XP or Vista disc. If you can't boot using the reinstall CD, then most likely the problem would be your hardware (motherboard controller perhaps?) If this is what's happening I suggest that you run your laptop's diagnostics software to verify the hardware functionality.

If all else fails, contact your computer manuacturer for additional hardware/software troubleshooting.

Hope this helps!

Peace! :)

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