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I think that rock bad comes with a special guitar that is for rockband so you cant use the guitar hero guitar on rockband SAD but true. check out ebay for another rockband guitar I had to do the same.. unless we are in the same boat and I was wrong!
Is the guitar wireless, if it is check the batteries.
My friend had a problem with his guitar hero 3 game and was forced to take it back.
Before returning it though and again this only applies if the guitar is wirelss. Have you synched it with the console.
The little button just next to the memory card slots needs to be held in for a few seconds and the same needs to be done on the guitars sync button. If you get 4 gree rings of light when you try and turn the guitar on i'm almost certain its the fact that the guitar isn't synchronised with the console.