Question about Computers & Internet

1 Answer

I have a HP Photosmart Premium All in one, print, fax, scan, copy machine When I tried to fax, I received a message statingthe faImage on fax send report is set to off As far as I know I have not changed anything & my fax's have worked up to now Except for this one! What do I have to do to resolve my problem?

Posted by on

  • 1 more comment 
  • bscoular Sep 15, 2010

    Not sure where to look for your answer. Here Or E Mail?

  • bscoular Sep 15, 2010

    I am assuming the solution worked, however received a message stating
    Communication error occurred during fax transmission
    Says to try again or phone recipient to make sure their fax machine is on.

    If & when they turn it on , will the fax transmit automatically or will it need to be resent?

  • bscoular Sep 25, 2010

    Problem Solved
    Once again, thank's for your help!

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 567 Answers

Hi,

Please Follow these steps to turn on the Image on Fax Sent Report feature:

1)On the control panel of the product, press the Setup button. 2)Press the Right Arrow to select Print Report , and then press OK . 3)Press the Right Arrow to select Image On Fax Sent Report , and then press OK . 4)Press the Right Arrow to select ON,and then press OK.The message For Scan and Fax Jobs Only displays on the control panel display. 5)Press Cancel to exit the menu.
This will resolve the issue you are facing. If this doesn't work for you, please comment and let me know, and I will be more than happy to assist you to further resolve your issue.

I will look forward to your feedback and positive rating

Posted on Sep 15, 2010

  • 2 more comments 
  • Anuj Joshi
    Anuj Joshi Sep 15, 2010

    Hi bscoular

    Communication error contains an error code sometimes (generally a three digit number)
    That helps in finding the reason behind failure.Do let me know the error code,I will share information regarding that.You will need to resend it after we know the reason from the error code.Nice to know that previous solution worked.Thanks for your feedback

    Regards.

  • Anuj Joshi
    Anuj Joshi Sep 15, 2010

    Hi bscoular

    Communication error contains an error code sometimes (generally a three digit number)
    That helps in finding the reason behind failure.Do let me know the error code,I will share information regarding that.You will need to resend it after we know the reason from the error code.Nice to know that previous solution worked.Thanks for your feedback

    Regards.

  • bscoular Sep 15, 2010

    Thanks for your help
    My problem seems to be resolved
    Brenda

  • Anuj Joshi
    Anuj Joshi Sep 16, 2010

    Nice to know that all is well...Cheers

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I can't get my HP potosmart C6180 ALL IN ONE PRINTER TO SCAN/COPY OR FAX WITHOUT GETTING A SCANNER FAILURE MESSAGE SAYING UNABLE TO SCAN,COPY OR SEND A FAX


Solved! I now can scan wirelessly throughout my network. I downloaded the drivers for a friends newer HP all-in-one scanner and I can scan. Look for the driver for the 309a series of printers and install it. Complete the install and set up your existing printer. You can now scan, print, fax wirelessly. It includes updated HP apps for these functions that work with OS 10.5. I didn't upgrade to the HP 1.1 drivers through Apple. The file name is: PS_AIO_05_C309a_Net_Full_Mac_WW_102.dmg

May 24, 2011 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Photosmart premium Fax all in one C309 doesn't print black. I've replaced all cartridges but still no luck.


Try to clean the copper contacts on the printhead and the ink cartridge with a lint free cloth moistened with water. Try to make a copy if it will not print in black, if it will print a black copy then it might be that the settings your print driver is the issue. If the copy is not working, try to do a reset on the printer. Follow the steps here Three Ways to Reset the PhotoSmart Premium Fax C309a All-in-One Printer. Goodluck

Mar 04, 2011 | HP Photosmart Premium C309A All-In-One...

1 Answer

Unable to receive faxes on HP Photosmart Premium


Check the configuration set for incoming FAX and rectify the settings may resolve your problem.

Thank you for using Fixya.

Jul 22, 2010 | HP Photosmart Premium C309A All-In-One...

1 Answer

Unable to scan, copy or fax message on HP C6180


Please follow the steps and then let me know the results:Click Here

May 23, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Photosmart c309a fax confirmation?


To enable fax confirmation via the device control panel
1. Press Setup.
2. Select Print Report, and then Fax Confirmation.
3. Select one of the following: On Fax Send, On Fax Receive, Send &
Receive
4. then press OK

Dec 11, 2009 | HP Photosmart Premium C309A All-In-One...

1 Answer

Canon will not receive faxes or copy documents


see if you have fax line(conect a telefone in the line to see if you have tone) or if the cable is conected.

Nov 21, 2008 | Canon NP 7130 Black and White Copier

6 Answers

Error HP Photosmart 3310. No strart print, no scanning...


I have a Photosmart C6180 all in one and get an error message 0xc18a0101 Ink System has failed. Unable to copy, receive faxes or print. Refer to printer documentation. Error: 0xc18a101.

I put new cartridges in and tried to recalibrate as mentioned by someone on the board. Can anyone help, please?

Nov 16, 2007 | HP Photosmart 3310 Printer

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

44 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...