Ive tried everything i can think of. i changed cartriges, waste toner tank, used a duster on the green thingy on the inside.. whats that called? lol anyway, everytime i print, the words are lighter on the left side of the page. but its only when its black ink. color ink wont print lighter on either side. it prints normal. please help.
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There is no waste toner bottle in this model of printer. The waste toner accumulates in container inside Drum Unit. Open front cover. Remove the Developer Unit. Remove Drum Unit and take a look in the back side of it. There are two caps on the left side and right side. Remove the two caps and empty the unit into a safe place according to your local environment rules. As advise, the drum surface get a lighter-red color when it's worn and you have to change it. Probably you'll need to replace the unit when reached at approx.100.000 pages. Sometimes the unit gets deformities because of accumulation of waste toner and you can't solve the problem only emptying the container.
I repeatedly tried emptying and reinserting the waste toner tank, to no avail. What finally did the trick was thoroughly cleaning the sensor windows (or whatever you call them) in the side of the tank. These are two small squares of clear plastic (approx. 1/4-in. on a side) side-by-side, with a longer rectangle below the one on the left, to form a sort of inverted "L". I used a Q-Tip dipped in water to swab off the inside surfaces, then the dry end of the Q-Tip to dry them. Shining an LED flashlight through them helped me locate the surfaces inside the tank. Repeat until the Q-Tip comes out clear.
If the line has a 1/8" white margin on either side, clean your glass and mirrors.
If the line is all the way across your page, consult your users manual for cleaning the sawtooth electrode (open the front door and take out your waste tank, there is a green rod on each drum cartridge you can pull and hear a zipping noise) and cleaning the laser lens (there should be a cleaning wand under your waste tank, turn pad side down and insert in the gap underneath your drum cartridge)
The printer uses an optical sensor to determine when the tank is full. There are clear plastic ports on the side of the tank that the light needs to penetrate in order for the printer to work, otherwise it will generate waste toner tank full error and stop printing.The easiest way to clean the waste toner tank, is to remove it from the printer, and dump the contents into a trashcan. Tap it a few times to get as much as you can. Then take some soap and water and partially fill the tank. Then take the green cap and place it over the tank opening. Shake the soapy water in the tank a few times to clean it. Then dump the soapy, toner water in the sink. Add some tap water into the tank and replace the cap and shake then drain. You don't need to get the tank completely clean, just enough to allow light to past through the clear plastic port. Dry the outside of the tank and and reinstall into the printer. Hope this helps you.
How are you cleaning the tank? Just dumping the contents into a trashcan may not work. The printer uses a light sensor to detect whether the tank is full. When the light does not shine through the clear window of the tank, the printer thinks that the tank is full. Sometimes cleaning the window with a cotton swab will make it work, but it can be difficult since the location of the window with respect to the opening of the tank is not a straight shot.
Another way to clean it would be dump the waste toner into ther trashcan. Tap the tank a few time to get as much of the toner out. Then add some soap and water into the tank and seal the tank opening with the green lid. Then shake the soapy water in the tank for a about a minute. Then dump the soapy toner/water out. Rinse again with just water and and allow it to dry. You don't have to get the tank completely clean, just enough to stop the waste tank error message.
The life of the waste toner container unit is approximately 1,250 pages for full color 5% image printing or 5,000 pages for black printing. When the life span of the waste toner container has expired, Replace/Install Waste Toner Tank appears on the display of the control panel, indicating the waste toner container needs to be replaced. Otherwise your printer stops printing.
To replace the waste toner container:
1 Turn the machine off, then wait a few minutes for the machine to cool.
2 Open the front cover.
3 Pull the waste toner container out of the machine using its handle.
--- above from manual, following is my paraphrasing due to lack of pictures --- 4. remove the container cap from the back side and cap the opening
5. take the new waste container out of its package
6. install the new waste toner container.
___________ You may wish to TRY EMPTYING the waste toner, but you will find toner is the messiest and possibly dangerous (inhallation, etc) stuff you've worked with. it is an extremely find powder and can cause an awful mess and is best disposed of by capping and replacing the container with a new one (shop around to find them).
DO NOT attempt to vacuum up toner - just my personal opinion - I suspect many vacuums may not have fine enough "bags" to capture this intentionally very fine dust. BUT Toner vacuums do exist and some "may" work.
i think the waste toner bottle is on right side, its on the lower level of right side of the machine there is four screws, unscrew them and empyt the bottle, but u have to clear the waste toner bottle mode after. if this machine the waste toner in the front cover, just open the front cover, left the green handle and pull the waste toner,.the empty it and put it back
Technically you do have to buy a new toner tank (they come in packs of 3, Harvey Norman normally stock them), however the carefull application of a vacume cleaner (use disposable vacume bags to do this, cloth bags don't filter well enough) to the full waste tank can at least double its life if not more. You will only be able to do this 2 or 3 times but in a pinch it will let you resume printing for a while. It allso helps to clean the optical sensor windows (their the only optically clear plastic bits on the cartridge so hard to miss) with a cotton bud (a DRY cotton bud). You will need to clean both sides of the window portal from the inside of the wate tank as well. Bending one end of the cotton bud at a 90deg angle will help when doing this. It's fiddly and potentially very messy work if your not carefull so be prepared to make a mess and most importantly keep the vacume nozle near the opening of the waste tank to **** up the super fine waste toner powder.
As for if this is just your printer wasting toner, no its not. If the printer did not clean its roller after every colour print you would end up with colour contamination on the following pages. Hence why colour prints take longer than black.
You will need to vacuum all the toner out as in the machine there is a sensor that looks through the waste tank and checks that it is clear. You can also wash the tank out then install it and you will not have the problem.