The air condition does not come on when I turn it to ac the heat works great
is this common?
When the STOP indicator light turns on, the internal water tank has filled with condensed water and the air conditioner will turn off automatically. You can drain the internal water tank by removing the plug on the back of the unit, be ready for a lot of water to come out of the unit. The unit will shut down when the water pan is full. This condition may occur either when the unit is operated in high humidity conditions, or when the unit is being operated in HEATMODE, since the auto-evaporation function will not work in the heating mode. I hope this helps, have a great day, Andy K.
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