Question about Handspring Visor Prism Handheld

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Is it possible to restore the OS in a Handspring Visor Prism?

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You will need to do a hard reset as follows:
To perform a hard reset:
1. Hold down the power button on the front panel of the handheld.
2. While holding down the power button, use the reset tool (or
similar object without a sharp tip) to gently press the reset button.
3. Release the power button.
4. When a message appears on the handheld screen warning that you
are about to erase all the data stored on your handheld, do one of
the following:
Press the top scroll button on the front panel of your handheld
to complete the hard reset and display the Digitizer screen.
Press any other button to perform a soft reset.
Note: With a hard reset, the current date and time are retained.
Formats Preferences and other settings are restored to their
factory default settings.

After performing the hard reset the OS will be just as it came out of the box when purchased.

I hope this helps, if so please rate our solution.

Corporate Computer

Posted on Sep 15, 2010

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I have the same problem.

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Congratulations on your 'first generation' Handspring Visor purchase. While perhaps 'old technology' in the techno world, I am still using mine today. To answer your question, your Visor is simply attempting to 'synch' with your desktop files (to ensure you have the correct data in both places. Your error stems from the fact that the unit is 'searching' for your desktop files to perform that handshake. Like an unanswered telephone; your Visor 'hangs up.' You will need to install the software on your PC. Yes, there is still software out there. ;-)

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