Question about Microsoft Xbox 360 Console

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Xbox wont read disc. it says open tray. - Microsoft Xbox 360 Console

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  • Master
  • 1,566 Answers

Hello,

This is a problem with the lens on your XBOX. Try to use a lens cleaner to remove any dust or dirt on the lens. And still, if it does not work you can try to "slam" shut the disc tray. You can try the steps in this video:

http://www.youtube.com/v/oPhZv2Ffmew?fs=1&hl=en_US

Let me know how it goes. And please provide a feedback.

Posted on Sep 15, 2010

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Posted on Jan 02, 2017

oblivion2k
  • 150 Answers

SOURCE: Xbox Disc Tray Loose

If you are comfortable with taking apart your system, I would advise taking the case off and then finding the dvd-drive, removing the case on that and simply tightening the screws on the tray. Don't tighten them too much, but make sure they are snug. Then test to see if it still wobbles and it should be fixed. If you are not comfortable with taking apart your system you will need to find a repair shop that can do it for you.
Please rate, thanks!

Posted on Mar 31, 2009

  • 46 Answers

SOURCE: wont play/read any xbox games

1 dirty lens
2 dirty disc
3 programme error

1 i think the xbox cleans its own lens but check the manual if not get a good lens cleaner.

2 clean the disc always clean your discs after and before you use them.

3 take off your hard drive and any memory cards and reset xbox to factory settings

Posted on May 12, 2009

  • 34 Answers

SOURCE: I turn on my xbox 360 and it says open tray and wont read disc

I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

Posted on Jun 23, 2009

justin217
  • 85 Answers

SOURCE: My xbox 360 wont play discs - keeps repeating open tray.

Call microsoft at 1-800-4-MYXBOX

Posted on Jul 15, 2009

NinjaKoriku
  • 2 Answers

SOURCE: hello my xbox 360 wont read a disc it says open

Your Xbox's disc drive is most likely broken. This happened to me about a month ago to a used xbox I had bought. You should call Xbox Live Support. They are very helpful.

Posted on Dec 14, 2009

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