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System fault code 10-389 won't clear - Xerox DocuColor 12 Printer

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  • waldrondiann Sep 15, 2010

    And do what with the driver,

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Hello.

System Fault Code 10-389 refers to a Fuser Nip Contact Failure.

To service the Fuser Nip Failure problem, you'll need a specialized laptop called a PWS (Portable Work Station).

So, unfortunately, this problem needs to be handled by a professional service tech.

Hope this helps.

Hope this helps.

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Posted on Sep 15, 2010

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