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I have a Brother DCP 8040 printer. It is stuck on a "Check Original" error message and the Status light is red. It alerts me to press Stop. This doesn't solve anything, except that for about a second it clears the error message only to have it immediately come back again. As far as I know, there's no paper jam. I've opened up all doors and see no paper stuck anywhere. I can't copy anything, as the printer is frozen at this error message. Please advise. Thanks.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

mickblu
  • 12 Answers

SOURCE: Clear Paper Jam error -- but there is no paper jam!

Sometimes while clearing the jam (if there was one) you may leave a bit of paper left behind which obscures a sensor causing it to think there is paper still in the paper path, or sometimes even paper dust can do it. Try a bottle of compressed air and blow the path out very well. Get a bright light (good flashlight) and very throroughly eyeball the paper path for any "foreign" objects...

Posted on May 31, 2007

Ajkill
  • 2035 Answers

SOURCE: Lexmark X5470 printer says, "Clear paper jam, then press check mark."

  1. Turn the printer off and open the access cover.
  2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
  3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
  4. Watch the paper as it feeds through and try to determine where the jam is occurring.
  5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
  6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
  7. Turn the printer off.
  8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
  9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on May 28, 2008

  • 4 Answers

SOURCE: 202 pam jam

usually it means that a sensor in your fuser is bad. If you have a P.M. Kit replaced the fuser and clean the printer.

but before you do, make sure that you have cleared all jams, including in the fuser.

Its probably time for a Preventive Maintanence

Posted on Aug 08, 2008

  • 240 Answers

SOURCE: I have a DCP 8040. I had the computer cleaned of

try to change the port that your printer used.
and then restart you computer..if it still dont worked try to unplug and plug it again...while the computer is ON..


many thanks.

Posted on Aug 17, 2009

darck_teck
  • 22 Answers

SOURCE: Brother DCP-165C

hy ok your problem is probly caused by the printer head , you need to take out the print head and clean it with alcool or distilled water clean it weel until no ink color comes out of it or chek to see if you pulled of the protective adeziv from the inc cartriges nosel , come back whith the result id like to know .

GOOD LUCK .

Posted on Dec 30, 2009

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Brother dcp 7010 errors unable to print Use user guide but problem not solved


Hi Raj, please describe the error details( paper jam, color lights, blinking, solid, toner is original /refilled ? Recently changed-opened the fuser or the drum ?

To reset the drum error for a Brother DCP 7010 printer:
Turn the printer on and leave it like that.
Open the front panel.
You should see on the screen a message : drum change. Press "yes".
After that, the LED that was flashing near the drum will stop alerting.

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What model toner for the DCP 8040


Hello
The Brother DR-510 Compatible Printer Drum ( Brother DR510 ) is used for the Brother DCP 8040 Laser Toner Printer.
For more information visit http://www.priceless-inkjet.com/cartridges.BrotherDCP8040.html or
http://www.inkcarts.com/brother-dcp-8040.html
Hope this helps, if so do rate the solution

Jan 19, 2011 | Brother DCP-8040 Copier

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My light status is green,but any botton i press my dcp 8040 will be making noise tut tut tut tut i need help


I supose the keybord of that Brother DCP causes this problem. Turn off the machine and try it again. If it does not work afterwords, the machine needs an new keyboard I am afraid.

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DCP 8045D Display says Hex Dump Load - What does this mean - How do I get rid of it


I resolved the " Hex Dump Mode" problem
Step1: switch off power
Step2: press and hold Stop/Exit ( Red Color Key ) switch on power supply .......
now no " Hex Dump Mode" problem

Jan 19, 2010 | Brother DCP-8040 Copier

1 Answer

Brother 8040 error 6e


For error code 6E:

This means the heater temperature isn't rising fast enough.
The heater should rise at 2°C every 5 seconds.

You should first reset the code to see if the problem is just an anomoly or a real problem with the heating circuit (the halogen lamp and/or the power supply PCB). If after resetting the code the error returns, have a technician or service center diagnose which is the culprit (or you could simply replace both yourself -- if that is affordable to you).

To reset the trouble status follows these steps:
1. Press MENU *,2,8,6,4
2. The machine beeps for approx. one second and displays “MAINTENANCE" on the LCD, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the key pad.
3. Now you are inside the simulation Press 01 to reset the trouble status.
4. To exit the simulation press 99.

• Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine exit from the maintenance mode, restoring it to the standby state.
• Pressing the Stop button after entering only one digit restores the machine to the initial stage of the maintenance mode.

I hope this helps.

Aug 20, 2009 | Brother DCP-8040 Copier

1 Answer

Machine error 7a on brother mfc8640d


Same problem with mine! You can replace cheaper than repair!!!!!

Apr 28, 2009 | Brother DCP-8040 Copier

1 Answer

Error: "paper jam", in brother dcp 8040, but not paper jam helpppppp?'


Hey try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Apr 24, 2009 | Brother DCP-8040 Copier

2 Answers

To get reset code for errors on brother dcp 8040


6E
Heater temperature does not go up enough.
(Slower temperature rise rate than 2°C/5
sec. is detected.)

To cancel the trouble status follows these steps:
STEP1 .Press MENU *,2,8,6,4
STEP2.The machine beeps for approx. one second and displays “MAINTENANCE" on the
LCD, indicating that it is placed in the initial stage of the maintenance mode, a mode in which
the machine is ready to accept entry from the keys.

STEP3.Now you are inside the simulation Press 01 to reset the trouble status.

STEP4.To exit the simulation press 99

Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine
exit from the maintenance mode, restoring it to the standby state.
Pressing the Stop button after entering only one digit restores the machine to the initial
stage of the maintenance mode.


If again 6E occurs try to check the halogen lamp or power supply PCB.Contact authorized technician to do this checking.







Dec 18, 2008 | Brother DCP-8040 Copier

2 Answers

Changing the drum


I fixed the problem (following the user's guide).
1. After reinstalling the new drum unit into the printer, keep the front cover open.
2. Press "Clear/Back" on the machine
3. Press "1" and when the LCD shows "Accepted", close the front cover.


May 14, 2008 | Brother DCP-8040 Copier

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