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Canon imageRUNNER 1023iF sending and receiving FAX problem Cannot receive nor send fax on this machine. The phone line was unplugged since last night and after plugging the phone line into the machine, the light on DATA keeps blinking green. Copy and Print on the machine works fine but the FAX is the issue. Thx. s

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Get a new fax machine

Posted on Jun 11, 2008

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Is there a dial tone on your telephone plug? try to plug in a known working telephone set to know wether there is dial tone or not.

Posted on May 17, 2008

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1 Answer

I can send faxes but can not receive faxes.


1st make sure the phone line is in the jack on the fax that says line. 2nd make sure manual receive is not turned on.
does the fax machine ring when a fax is coming in ? call your cell phone or another phone with caller ID and make sure it is calling from the correct number.

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Cannot receive faxes


Make sure that the telephone line from the wall is plugged into "LINE" and not "PHONE" on the fax machine. You might also call the fax number from a different phone to see if you can hear the fax tones.

Aug 20, 2009 | Canon FAXPHONE L80 Laser

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I have a hp fax 1010 problems sending receiving


Are you plugging the phone line into the line jack or the phone jack on the fax machine, it should plug in to line. Also try and unplug/replug the units power cord as well as trying a different phone jack location.

Mar 25, 2009 | HP 1010 Plain Paper Inkjet Fax

1 Answer

Cannot receive a fax but can send one out


Make sure your phone lin is plugged in the jack on the machine that says LINE not the jack that says TEL or PHONE. I have seen this before. the unit gets a dial tone and can send but will not answer.
Hope this helps

Mar 11, 2009 | Canon Office Equipment & Supplies

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Canon fax-phone L75 will not send nor receive


CHECK YOU PHONE LINE IF OK YOU HAVE BAD MODEM CARD

Feb 09, 2009 | Canon FaxPhone L75 Plain Paper Laser

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I have a Canon MP830-All in one. It does everything except send/receive faxes. The line has been checked out. If I connect it to the phone line, it just clicks. I have rebooted and unplugged and...


Your fax machine is not getting a dial-tone.

Plug a regular phone into the wall jack and listen for a dial-tone
Make sure the phone line is hooked into the LINE port of your fax machine.
Unplug the power cord for 10 seconds.
Do you have a DSL phone line?

Oct 21, 2008 | Canon Office Equipment & Supplies

1 Answer

Can not send a fax


Plug a regular phone into the wall jack to verify a dial tone. Make sure the phone line is plugged into the LINE port of the fax.

Oct 02, 2008 | Canon FAXPHONE L80 Laser

1 Answer

Fax machine will send out but will not receive any


The majority of the time, when you can send but not receive, it is a phone line issue and not the machine. Extremely rare does a machine send and not receive. So here goes the things to try and the reason. 1, Make sure the phone jack is in the "Line" jack and not the external phone jack. Believe it or not, that is the number one issue with sending and not receiving.
Next, plug a phone into the jack that the fax machine is plugged into and see if there is static.
You want to be sure in the fax \settings and advanced settings that the ECM mode is ON, and that Junk Fax ius turned OFF, Junk Fax being on will stop almost all fax from comming in.
Now, the phone line. Here is the explaination of why that can be the problem. When you send a fax, you manually make the connection to the line. When you press send a relay flips and connectes you to the phone line, therefore you have made pretty much a mechanical connection enabling the phone line, and therefore you can send.
Now, when you have an incoming fax, several conditions must me met to make the handshake and therefore connect and receive. These all have to be right in order to properly receive. The phone line voltage mist be high enough, the phone line current must be correct and there can not be much decibel loss over the line. You are making a signal connection, all those conditions must be right to receive a fax. Think of it like a TV remote with batteries that are almost dead, It still send out some signal, but it will not change channels or change the volumn,etc etc. Same principle. If the signal to the incoming fax is weak, chances are it will not connect.

Sep 24, 2008 | Xerox WorkCentre Pro 555 Plain Paper Laser...

1 Answer

Won't receive fax calls canon pixma mp830


The normal problem with a fax that will not receive calls it the phone line.
The Line Voltage, or current may be low, or the signal ( DB loss) may be affecting it.
Let me give you an explaination. When you send, you physically connect to the phone line, make the dial tone and whatever is there, it goes out over the line.
When you receive a fax, it is like a remote control, with a remote you need good batteries to generate enough signal to turn on a product.
With a fax, you require an electrical signal, like a remote control to activate the receive capability. Low power, voltage or current. or static, will not allow it to receive, just like a remote with a bad battery will not turn on a product.
Issues can be. The phone cord between the fax and the jack. A bad jack, something on the outside line.
Using a digital phone line, or having another device on the same phone line drawing down the line, or picking up. A credit card machine, answering machine, even another phone can cause issues. If on a shared phone line, disconnect everthing but the fax and have someone send you a test fax. See if that helps.
But more than 90 percent of fax will send , will not receive issues are phone line related.

Apr 03, 2008 | Office Equipment & Supplies

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