Question about SanDisk Sansa Fuze MP3 Player

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I have a Sansa Fuze 8gb. On two different occasion it has reset itself and completely wiped out all of my music, videos, and recorded files. Now I'm trying to transfer some of my recordings from the Sansa to my computer. My computer only pick up two folders for the Sansa. Is there a reason why my computer is not picking up Sansa? And why did it reset itself completely for no good reason?

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Just reformat from the setting screen on the sansa NOT THE COMPUTER

Posted on Sep 15, 2010

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1: RESET: Go into the settings and scroll down to reset all, push center button, scroll to yes, push center this will restore factory settings.....
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