Question about Logitech QuickCam Pro 5000 Webcam

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Multiple screen coming up in black and white also flickering on and off

The screen splits in 4 images side by side also flickers to one image how do i fix this?thanks anna

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  • sniperpaddy Jun 28, 2008

    same here. some have suggested it is a driver issue with SiS video chipset.

  • watoto22 Aug 11, 2008

    Ughhh I just bought a Logitech and it's doing the same thing! There is just 4 multiple shot's side by side which are black and white. A few seconds later it will go to one clear image and then go back to 4 shot's again! What is wrong?? :(

  • spirospero Aug 28, 2008

    Same problem: 4 black & white images instead of 1 colour image.
    webcam: logitech quickcame3500

    I found this fix on the logitech site.


    Go to Start>Run, type "dxdiag", wait for the application to show, then go to the "Display" tab and disable Direct3D acceleration or Directdraw acceleration. Exit. That's all.

    I tried it & it worked a treat.


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I have a logitech quickcam E3500
I have 4 black & white images

I tried downloading older and newer versions of the software, no joy.


From the logitech site, I found this fix:

Go to Start>Run, type "dxdiag", wait for the application to show, then go to the "Display" tab and disable Direct3D acceleration or Directdraw acceleration. Exit. That's all.

I tried it and it works a treat.

Posted on Aug 28, 2008

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I could not install the driver for pd1100 webcam on my windows XP machine. It say it is not licences with microsoft. What can I do? How can I install it?


Hiya Sivamathy,

1. Do not connect the webcam to your computer before installing the drivers. If you accidentally begin installation with the webcam connected, the Found New Hardware Wizard dialog box appears. Click the Cancel button.
2. Insert the disk. If you are definitely having problems with the drivers on that disk, then download this updated driver pack. It is a zip file you must unpack to a folder.

http://blog.benjarriola.com/Vibra.zip

3. Click the names of the drivers and applications you want to install on your computer.
4. Follow the instructions on the screen to complete the installation. You may be asked, after an application is installed, if you want to restart you computer. Do not restart your computer until all the drivers and applications are installed.
5. Connect the webcam's USB cable to an available USB port on your computer and wait for Windows to detect the device.
6. When the Found New Hardware Wizard dialog box appears, select Install the software automatically (Recommended), and then click the Next button.
7. When a Microsoft warning dialog box appears, ignore the message and click the Continue Anyway button.
8.Installation will complete.
9. Check the image in the Video preview pane of the Vibra Webcam Camera Configuration dialog box. If it flickers or displays a series of dark bands, click the Cancel Flicker button.
10. Click the Finish botton, and reboot if necessary.
When you boot up, you can check the Device Manager (Control Panel>System>DeviceManager). Click the plus(+) sign next to the Imaging Device icon. The entry "Vibra Webcam" should appear.

Done!
Hope this helps :)

Chris (ziraffa)

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Microsoft KB article 949033 this is a hotfix that work for us..... We had a very bad flicker... tried new driver etc.... this hotfixed worked...

In this scenario, you may experience severe degradation in the video output of both the Webcam and other video-based programs.

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>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Troubleshooting: Image Quality for Cameras trnsp.gif Detailed Description This article covers some standard troubleshooting for issues such as fuzzy, grainy, out-of-focus or off-color camera images. trnsp.gif Answer The information in this article applies to the following software
QuickCam 9.x and below
ImageStudio 7.x and below
Many factors can affect the image quality of your pictures. If you are experiencing blurry images, please try adjusting the focus ring located around the lens. This will allow you to focus the camera image on objects at different distances. Also, make sure there is good lighting. Improving the lighting conditions can improve the image quality considerably.
Connection Issues:
If the image quality is poor while transmitting video over the Internet using video enabled programs such as MSN Messenger, Yahoo! or AOL Instant Messenger, your connection speed to the Internet directly affects the image quality of the transmitted video. Corporate LAN, DSL/cable modem connections will result in the best image quality experience, while dial-up connections may result in choppy and overall poor quality because of the slower connection speed. Even broadband connections such as DSL/cable modem may experience choppy video at times because of Internet traffic or slow upload speeds. If the image appears clearly in the camera software, most likely your Internet connection may be responsible for the poor image quality in your video program.
Changing Display Adapter Settings:
If you are still experiencing a distorted, fuzzy or grainy image, you may need to change the settings for your display adapter. For optimal image quality, please make sure the video display adapter is set to display at least 16-bit high color or higher. To change the color palette please perform the following steps:
  1. Click on "Start," "Settings," and "Control Panel."
  2. Double-click on the Display icon.
  3. Click on the tab labeled Settings.
  4. In the dialog box labeled Color Palette, verify the video mode is set to 16-bit (high color) or 24-bit (true color).
  5. Also, check with the manufacturer of the video card for updated video drivers.
Low Light Boost:
If you cannot do anything to improve the lighting situation, some Logitech video cameras have an option for "Low Light Boost." If there is an option for "Low Light Boost," try enabling the "Low Light Boost" in the QuickCam software. To do this:
  1. Open the QuickCam software.
  2. At the bottom right hand corner of the camera image box, click on the arrow next to the QuickCam icon.
  3. Choose "Advanced Camera Settings".
  4. Under the Image Enhancement box, place a check mark in the "Low Light Boost" option.
  5. If that does not improve the image quality, try adjusting the other image settings, such as contrast, saturation brightness, gain and white balance.
  6. Click OK when your are done.

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You can find older version of Logitech's QuickCam software on their FTP site.

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1. Do not connect the webcam to your computer before installing the drivers. If you accidentally begin installation with the webcam connected, the Found New Hardware Wizard dialog box appears. Click the Cancel button.
2. Then download this updated driver pack. It is a zip file you must unpack to a folder.

http://blog.benjarriola.com/Vibra.zip

3. Click the names of the drivers and applications you want to install on your computer.
4. Follow the instructions on the screen to complete the installation. You may be asked, after an application is installed, if you want to restart you computer. Do not restart your computer until all the drivers and applications are installed.
5. Connect the webcam's USB cable to an available USB port on your computer and wait for Windows to detect the device.
6. When the Found New Hardware Wizard dialog box appears, select Install the software automatically (Recommended), and then click the Next button.
7. When a Microsoft warning dialog box appears, ignore the message and click the Continue Anyway button.
8.Installation will complete.
9. Check the image in the Video preview pane of the Vibra Webcam Camera Configuration dialog box. If it flickers or displays a series of dark bands, click the Cancel Flicker button.
10. Click the Finish botton, and reboot if necessary.
When you boot up, you can check the Device Manager (Control Panel > System > Device Manager). Click the plus(+) sign next to the Imaging Device icon. The entry "Vibra Webcam" should appear.

Done!
Hope this helps :)

Chris (ziraffa)

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