You can format this phone without using any software. Please be noted that your contacts and messages saved on your phone will be completely wiped out.
Follow the steps below:
Before you begin, remove your sim card and memory card after backing up the contacts,messages etc.. from your phone memory to memory card or sim card or computer.
While the phone is Off, press
*+# +Power button simultaneously (* # and power button). Hold down all the keys.
This will power up the phone and will prompts you to confirm the formatting. Follow the onscreen instructions and complete the task. If you are asked to enter Security code, use 12345.
You can also try with the code, type in
*#7730# on the main screen in a similar way that you type in numbers to dial. This process will also wipe out all the contents of the phone memory.
Good Luck.
Let me know if you need further help.
Good Luck.
Thanks for using
FixYa.
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