Question about LG X-Note LM50 Notebook

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I have a xp pro system. The keyboard and mouse work during BIOS. They will not work in safe mode or in windows. I have tried other keyboards and mice. None of them work. I am running eyeonet dvr software. I do not know if it locks the keyboard or not. I emailed the company and they said it does not lock the keyboard. If you can help me I would be very appreciative. Thanks

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  • zapperzapper Sep 15, 2010

    The keyboard will not work in safe mode or windows so I cannot install the drivers. It doesn't appear to be a hardware problem. I can see the computer configuring the hardware and loading the drivers when I plug a new keyboard or mouse in.

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U must install the drivers in the safe mode or windows there will no lock for the mouse and keyboard

Posted on Sep 15, 2010

  • zapperzapper Sep 15, 2010

    The keyboard will not work in safe mode or windows so I cannot install the drivers. It doesn't appear to be a hardware problem. I can see the computer configuring the hardware and loading the drivers when I plug a new keyboard or mouse in.

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Power on your computer. At the BIOS splash screen, press F1 on your internal keyboard. You should see a message "Entering System Setup." If you are able to enter BIOS, make sure that you can navigate through the menus to ensure basic functionality. While there, press the CapsLk key and ensure that the indicator light turns on or off.
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Windows XP Safe Mode instructions:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Windows 7 Safe Mode instructions:
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Click here to view the latest BIOS files for all ThinkPad systems.
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If the keyboard is a customer replaceable unit (CRU), then reseat the keyboard connector. Please verify this in your system's Hardware Maintenance Manual.
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Ensure that the keyboard's USB cable is securely installed into your ThinkPad.
Remove the keyboard's USB cable from your ThinkPad and install it into a different USB Port.
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If you are not able to enter BIOS, try pressing the blue ThinkVantage button or press the Enter key.
Try entering BIOS with your Internal Keyboard.
Boot into your operating system. Click Start, point to All Programs, point to Accessories, and then click Notepad. Using your External keyboard, press each letter key and each number key to determine if your keystrokes are being recorded properly. If certain keys do not work, make note of these.
Check to see if you have installed any keyboard mapping software that would be interfering with normal keyboard functions.
Boot into Windows Safe Mode and test keyboard functionality with notepad. Please refer to step "B" above.
Windows XP Safe Mode instructions: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Windows 7 Safe Mode instructions: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
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I have a xp pro system. The keyboard and mouse work during BIOS. They will not work in safe mode or in windows. I have tried other keyboards and mice. None of them work. I am running eyeonet dvr software....


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First off, please use proper case. All upper case makes it look like you are shouting. Thanks.

Try removing everything you can possibly remove from the outside other than the monitor. Remove any cards inside not needed to boot (sound, NIC, modem, etc.).

Disconnect mouse and keyboard, too if it will boot without a keyboard. Some systems will halt at the BIOS screen without a keyboard.

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Hi there. My name is Alex and I am here to help solve this problem

Depending if the BIOS has legacy USB support for keyboard and mouse enabled, you should be able to run safe mode by pressing F8 before the computer boots into windows. I would not recommend going into the BIOS if you do not have much knowledge to the computer as one wrong configuration could cause some behaviour problems or even damage to the pc's components

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