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I have purchased three milwaukee screw guns in the past year and a half and all four of my batteries will not charge. when my first set stopped working i had to purchased another screw gun and within six months those batteries stopped working. the batteries are lithium ion. one set is the (lithium-ion xc 18v) series catalog # 48-11-1828, 18v--47 Wh li-ion, the other is the (m18 lithium-ion) series catalog # 48-11-1815, 18v--23Wh li-ion. What can I do? I love your products but this has made me question buying anymore milwaukee screw guns. Have you had many problems with these series? I purchased my screw guns from Home Depot. Can you help me out. I feel like i wasted $600.00 on your products.

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The same thing happened to me. There is normally a 2 year warranty on the batteries from Milwaukee. You can't return them to the Home Depot, you have to send them back via a local repair center.
You won't be able to exchange the batteries at the repair center. The repair center sends them back to Milwaukee and Milwaukee will send replacement batteries. You will probably be able to find the closest repair center on line.

Posted on Sep 15, 2010

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Posted on Jan 02, 2017

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