Question about Bissell 1698 PowerSteamer ProHeat Upright Wet/Dry Vacuum

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No power to the motor

When I turn the machine on (both red and black switches) the red heat light goes on but the motor does not. If I leave the unit unplugged for a half hour or more, the unit will turn on. If I turn it off and then try a few seconds or minutes, the motor will not turn on.

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No power to the motor
Posted by jdw121 on May 16, 2008
When I turn the machine on (both red and black switches) the red heat light goes on but the motor does not. If I leave the unit unplugged for a half hour or more, the unit will turn on. If I turn it off and then try a few seconds or minutes, the motor will not turn on.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me that you may have a thermal switch problem – when the machine gets too hot it will shut off to protect the machine until it cools off and then it will re-start or if it gets hot or plugged. The one light could be for the heater and the other could be for the motor, but it is a good idea to check with the customer service dept @ Bissell to see if they have a better solution and also check in the trouble shooting part of the owner’s manual. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.bissell.com/ Customer Service 1-800-237-7691
Hours of Operation Monday thru Friday 8:00 am to 10:00 pm EST
Saturday 9:00 am to 8:00 pm EST
Mail To: Headquarters, Bissell Homecare Inc
P.O. Box 3606 Grand Rapids. MI 49501
http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
Thanks, Don the Vac Man
Go Ahead. Use Us.

Posted on May 28, 2008

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