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This is usually caused by data within the print job. Microsoft Office sends paper size and job data with each job. Clear all print jobs in the computer sending the job.(Start/Printers/double click the canon printer and delete all jobs in the print que. Clear the Canon by off/on. Open a program and print a standard letter size document to test. This can be corrected by going to the page/document setup choices under "File" or the Ball in MS Office. Usually this is set to A4 or Bypass by mistake within the application. Thanks
Use The Recommended Print Area
For the best
printing results, adjust the top and bottom margins of your document to
within the recommended printing area shown below.
Click on the paper size listed for the recommended print area settings: A4 / B5 / A5 / 4 x 6 / 4 x 8 / 5 x 7 / Credit Card, Letter and Legal, Envelopes (DL / COM#10) Caution:
When printing is performed outside the recommended printing area, the
top and bottom edges of the paper may curl, the print quality may
deteriorate, or the printed side may be smudged.
The printer has both the recommended print area and the printable area, according to the paper size.
Recommended print area: This indicates the recommended print area.
Printable area: Although this indicates the printable area, degradation of print quality may occur. Note:
Set Borderless Printing to print without margins.
In Duplex Printing, the printable area of the paper's header is approximately 2 mm narrower than usual.
If you don't print via a server,you can turn the iRC3200 off...then back on and that will clear the print jobs. If after doing this it STILL has a traffic jam in the print que when trying to print the same document then stop sending THAT particular document as the document has a formatting issue and NOT the printer. If you DO use a print server then you(or your I.T Professional) need to go to the server and clear the print jobs from the server.