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I have a Xerox 4250. After the ink cartridge ran out I replaced it with a new one and got the "replace photoreceptor cartridge" message. Reinserted the cartridge and it stayed. Called Xerox and they couldn't explain. I turned the machine off and on and the message changed to "replace photoreceptor cartridge" but an additional message of replace Smart Drum came up. I replaced the Smart Drum and it is working fine now. Note: I really don't think it was time to replace the Smart Drum. But the nearest authorized service provider was 3.5 hours away and this had to be cheaper than a service call from that distance.
To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.
with machine on, open front cover, press the "options" button, you should see "replace drum?" press the "start" key then 1 then 0. display should show accepted for a couple of secs. then show cover open. close front cover and message should be gone. if not, you will have to contact Brother.
Does it work with this error....if so you wanna
make sure that you have a HP cartridge, sometime the chipset is not recongnize....and you have some function that doesn't work. If you try all this, call HP.
This is a common problem. You need to be sure that the toner and drum unit are seated correctly. I assume you. You may also want to try a different toner in case the chip is bad on it.
The following has been known to work also. Open front cover leaving the toner cartridge and drum unit in.
Press the Options button,
When "Replace Drum?" comes up quickly press the Start button.
Immediately press the "1" and "0" button. The display will say "Accepted" and the error will go away.
You need to this these pretty quickly.