Question about Brother IntelliFax-2820 Laser Fax

1 Answer

Error message won't go away.

The Brothers 2820 tells me to change the drum. So I did with a new one and also the cartridge but the error message still pops up after every print job.

Posted by on

  • Smoochie May 29, 2008

    Yes that did the trick. Thank you so much for your expertise.

  • Anonymous Aug 03, 2008

    front door panel will not release . It is hooked on the right side and will not release completely any suggestion

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 47 Answers

This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.

Posted on May 28, 2008

  • Avondale Fleming
    Avondale Fleming May 29, 2008

    NE time dont forget to rate my response thanks!

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

What we can do for brother fax-2820 " DRUM ERROR"


open front cover with the machine on and press the options key.message will appear replace drum unit then select 1 for new.close cover

Oct 25, 2012 | Brother IntelliFax-2820 Laser Fax

1 Answer

It says drum error but the cart and drum is replaced with new and still can't get past the drum error message.


Hi There!
What you can do to clear the Drum Error message is to clean the corona wire.
  • Open front cover of the machine and remove the drum & toner cartridge assembly.
  • Remove the toner from the drum and gently shake the toner cartridge from side to side put it on a piece of paper to avoid scattering the toner.
  • Theres a blue tab on the upper left side of the drum, slide it from left to right, right to left about 5-6 times don't forget to put the blue tab back to it's home position(where the arrow is).
  • Put the toner back into the drum make sure it will click into place.
  • Reinstall the drum and toner assembly back into the machine and close the front cover.
  • LCD should display the date & time.

If you continue to receive the message try resetting the drum counter by doing the following:
  • Open the front cover
  • Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO".
  • Press 1 to reset the drum count.
  • Close the front cover
Hope this helps!
Vikroks

Mar 23, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

I change the drum for my fax machine, but it still says Toner Life End... and it is a bran new cartridge?? I tried turning it off and on, and unplugging it... but it still says Toner Life End... how do i...


1. With unit powered On, open the front cover.


2. Press the "Options" key. Display will show "Replace Drum?"


3. Press "Start" key.


4. Press 1,0 .


5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".


6. Close cover and see if Toner Life End error message has gone.

Good Luck and Thank You for using Fixya.

Jan 08, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

Jammed paper


There are 3 places to check for jammed paper.

Turn off the fax machine, then remove the tray and open the back cover, and open the front cover to remove the drum and toner (cartridge) and look inside machine.

After you find the jammed paper put the cartridge and tray back in machine and close all the covers.

Error message should go away.

Apr 06, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

Had toner life end message. Replaced toner and drum with oem,machine reset but now just making blank copies. Tried to print internal report that's blank too


To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.

Aug 01, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Change toner error brother 2820 mach has new brother toner ctg


with machine on, open front cover, press the "options" button, you should see "replace drum?" press the "start" key then 1 then 0. display should show accepted for a couple of secs. then show cover open. close front cover and message should be gone. if not, you will have to contact Brother.

hth,
razors

Jan 23, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Intellifax-2280


Brothers have a year guarantee take it back to where you purchased or call Brothers. Do not know model, grinding many times come from fuser, or drum cartridge and on many models toner cartridge....

Jul 28, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

"Dust on Drum" problem


try using canned air to clean the coruna chagre wire assy

Apr 16, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

Brother intellifax 4100


open front cover, press "clear" and 1, that will clear the change drum soon error

Jan 14, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

Problem in accepting the tonner by machine


This is a common problem. You need to be sure that the toner and drum unit are seated correctly. I assume you. You may also want to try a different toner in case the chip is bad on it.

The following has been known to work also. Open front cover leaving the toner cartridge and drum unit in.
Press the Options button,
When "Replace Drum?" comes up quickly press the Start button.
Immediately press the "1" and "0" button. The display will say "Accepted" and the error will go away.
You need to this these pretty quickly.

Nov 29, 2007 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Brother IntelliFax-2820 Laser Fax Logo

1,059 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Fax Machines Experts

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Paul King
Paul King

Level 3 Expert

735 Answers

john archer

Level 2 Expert

186 Answers

Are you a Brother Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...