Question about Acer Aspire 5100 Notebook

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Laptop screen. when turning on laptop evrything goes fine, then i reach the login screen, it takes 1 minute to log in which usualyy takes 2 seconds. when i finaaly finish loggin in, my screen is black and there one window visible. i cant see my desktop. the only thign i can do is press central alt delete and shut down or restart. any solutions will be greatly apreciated. p.s does this have anything to do with the video card, i ahve ati radeon xpress 1100 hypermemory.

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  • mpersaud
    mpersaud May 22, 2008

    i cannot get onto the start menu i cant do anyting only thing is i see dat window the screen is a complete black screen with one window on it.

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Ok, Start the laptop in safe mode.
Press F8 (do it a few times) just after the initial screens have faded when you turn the laptop on.
You will get a Windows Startup screen.
Select Safe Mode and press Enter twice.
After you get into Windows, goto..
Start - - Run
Type msconfig and click the OK button
In the new window that pops up select the Startup tab.
Click the word Manufacturer and it will sort the list into order.
Scroll down the list and remove the ticks from anything where Microsoft is NOT the manufacturer. Also make sure to leave your Anti Virus software ticked. It may list itself as anything, but reading the text will let you know what is what. If unsure, then just leave the Microsoft boxes checked and the rest unchecked.
Click Apply
Then OK
OK any other boxes that pop up, and restart normally.

Post back and let me know if you can now get in normally and we can proceed from there.

Posted on May 17, 2008

  • Peter Thompson
    Peter Thompson May 23, 2008

    The screen you need is way before the login screen or windows has even started to load. This is only able to be accessed as soon as your about to start loading Windows.

    You will see the logo page for the laptop go away when you first turn the laptop on. Immediatly after that start pressing F8. If you see the Windows Logo with the scrolling bar under it,then you have gone past the point and will need to restart to try again.

    There is no warning for this menu.

    Another way you may be able to access it is...

    Start the laptop, wait until you see the Windows Logo. Press and hold the power button until it turns off.

    Turning the laptop back on now should pop the screen up so you can choose safe mode. It will also give you an apology for not being able to start the last time. Select Safe Mode then press enter twice.



    Try this as well.

    Get task manager up (ctrl-alt-del) as you have been.

    Go to the first tab and select New Process (down the bottom)

    Type explorer.exe and press enter.

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