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Error is 10.92.03 cartridges not engaged - HP LaserJet 3600n Printer

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Cartridges not engaged error 10 92 03 hp 3800n


Sounds like one or more of the cartridge lock levers or slide levers may be broken. If this printer is very old, you may want to consider replacing it. See...
http://printertechsforum.com/forum/showthread.php?3861-HP-LaserJet-3800n-10-92-03-cartridges-not-engaged-error

May 19, 2014 | Canon Computers & Internet

1 Answer

It displays either code 59.51 or10.92.02 not engadged


It's likely either a bad Cyan cartridge or ribbon cable pinched. This is what I found on DepotTechSupport (so the solution isn't mine, just the searching) :-)

59.51, 59.61 ERROR
http://depottechsupport.com/index.php?/Troubleshooter/Step/View/8

59.51 ERROR 59.61 ERROR An error occurred with the cyan printcartridge drive motor during startup or rotation. 1. Check that connectors J5004 on the cyan print-cartridge drive motor and J207 on the driver PCA are seated correctly. 2. Replace the cyan print-cartridge drive motor. 3. Replace the driver PCA

http://depottechsupport.com/index.php?/Troubleshooter/Step/View/8
10.92.YY CARTRIDGES NOT ENGAGED
10.92.YY CARTRIDGES NOT ENGAGED The print cartridges are not engaged correctly. YY Description: 00 Black 01 Cyan 02 Magenta 03 Yellow 1. Open and then close the front door. 2. Make sure all the print cartridges are seated correctly. 3. Turn the printer off and then on. 4. Inspect each cartridge lock-lever (on the right side). Open the front door and remove all cartridges and the ETB. Then use the ETB holder on the right side to move the lock-levers up and down. Replace the cartridge lock if it is broken. 5. Inspect the right side cam. This piece controls the movement of the cartridge engagement arm, the cartridge shutters, and the OPC drive. You can inspect this piece without taking off the covers by wiggling the white rod arm on the right side of the ETB. If it moves easily, the part is broken and should be replaced. 6. Inspect the ribbon cables. Folded or damaged ribbon cables can cause a short that generates an error. 7. Inspect the cartridge guide rails to see if any are damaged. 8. Upgrade the DC controller firmware. 9. Clean the contacts on the memorycontroller PCA. 10. Verify that contact is being made with the E-label PCA on the print cartridge. Replace the print cartridge if the Elabel PCA is missing. 11. On the DC controller, make sure that connectors J1022 and J1023 are seated correctly. On the driver PCA, make sure that connectors J201 and J401 are seated correctly. 12. Check the gears on the print-cartridge drive motors. Replace defective motors.

Sep 09, 2013 | HP COLOR LASERJET CP 3505 N PRINTER

1 Answer

I keep getting an error message 10.92.00 cartridge not engaged. I dont see anything wrong what should I do. Thx George


Could be a broken "cartridge lock" or a bad "cartridge drive motor". Someone is going to have to look at it.

Aug 18, 2011 | HP LaserJet 3600n Printer

1 Answer

Problem : 10.92.00 cartridges not engaged. The front door do not close probably I removed all cartridges the front door closed and the printers worked. Reinstalling the cartridges failed with same error...


10.92.00 The Black print cartridge are not engaged correctly.

? Open and then close the front door.
? If the message persists, make sure all the print cartridges are seated correctly.
? Clean the contacts on the memorycontroller PCA.
? Make sure that connectors J302, J303, J304, and J305 on the memorycontroller PCA are seated correctly. Also make sure that connector J1020 on the DC controller is seated correctly.
? Replace the memory-controller PCA if it is damaged.
? Check the gears on the print-cartridge drive motors. Replace defective motors.
? Replace the DC controller.

Aug 10, 2011 | HP LaserJet 3600n Printer

1 Answer

Error 10.92.00 cartiridges not engaged


The printer keeps track of the number of pages that the cartridge has printed, by reading the memory chip on the cartridge. Reinstall the cartridge. Are you using an HP cartridge? Try a different cartridge. Problem could also be with the DC Controller.

Aug 16, 2010 | Office Equipment & Supplies

1 Answer

HP printer error 10.92.02 and 10.92.01 - cartridges not engaged . . just changed the cyan cartridge and this error appeared - help


I don't know what printer you are using because a P3005N is a monochrome printer and doesn't use a cyan cartridge.
For a lot of colorlaserjets you can try the following steps. Remove all the cartridges, close all doors and power on the printer and then power it off. Insert the cartridges one by one and power the machine on and down each time you inserted a cartridge.

Feb 18, 2010 | HP LaserJet P3005n Printer

1 Answer

I have a hp color lasorjet 3800N printer and am getting the following error message 10.92.03 cartridges not engaged. OPening and closing the door does not correct the problem. How do I fix?


Any of the 10 series errors are saying the cartridges are not correct or not installed properly. The first place to start is remove each cartridge wipe the contacts and make sure all are installed fully. After that, if you still have the error you might have gotten a defective cartridge if one was replaced recently.

Oct 02, 2009 | Office Equipment & Supplies

1 Answer

Sensor error - won't print even when cartridge has been replaced. Continues to ask for 'check toner'


clean the contacts on the cartridge and the printer and it should work .
if this does not work try to turn the printer with no cartridges and turn if off and reload all cartridges .
some times the cartridges have to be really engaged to be reseting the printer sensor.

Oct 01, 2009 | Office Equipment & Supplies

1 Answer

Cartridges Not Engaged message on screen after replacing yellow cartridge. Had Disabled the old cartridge before replacing in order to keep printing. HELP


The 10.92.YY CARTRIDGES NOT ENGAGED error has 2 digits represented by the YY. These indicate the cartridge that has the issue and are:

00 Black
01 Cyan
02 Magenta
03 Yellow

Steps to follow in sequence and test after each one is completed are:

  1. Open and then close the front door.

  1. If the message persists, make sure all the print cartridges are seated correctly.

  1. Clean the contacts on the memory controller PCA.

  1. Make sure that connectors J302, J303, J304, and J305 on the memory controller PCA are seated correctly. Also make sure that connector J1020 on the DC controller is seated correctly.

  1. Replace the memory-controller PCA if it is damaged.

  1. Check the gears on the print-cartridge drive motors. Replace defective motors.

  1. Replace the DC controller.

Sep 22, 2009 | HP LaserJet 3600n Printer

2 Answers

I just put in a yellow cartridge. Previously the printer was working just fine. Now it is showing an error code: 10.92.00 So I put the old yellow cartridge back in. The same error code now appears? He


Hi ron0911170:
This is your problem.
10.92.YY CARTRIDGES
NOT ENGAGED
alternates with
Open and close
front door.
The cartridges are not engaged,
poor primary transfer bias contacts,
defective high-voltage supply, or
control signal errors.
YY Description:
00 - Black print cartridge
01 - Cyan print cartridge
02 - Magenta print cartridge
03 - Yellow print cartridge
1. Open and close the front door to fully
engage the cartridges.
2. Reseat the print cartridges.
3. Check the printer primary transfer bias
contacts to the transfer unit. Clean if
dirty. If the contracts cannot be
cleaned or they are damaged, replace
the transfer unit.
4. Replace the high-voltage power supply
PCB.
5. Replace the DC controller PCB.
Hope this helps

May 24, 2009 | HP LaserJet 3600n Printer

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