Question about Xerox WorkCentre PE120 All-In-One Laser Printer

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Document jam the printer keeps saying that it is jammed. but we can't find a jam anywhere. we can print from our pc but can't fax or copy.

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There is most likely a very small piece of paper in the document feeder.
What you can do is take a minella folder or some card stock, open the document feeder cover and shove the folder or card stock through the feeder to dislodge whatever is stuck in there.
The document sensor itself may be knocked out of position.
It can't be the copy paper path since you can print.

Posted on May 16, 2008

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