Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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Its dead with no special reason

HI, i was using my SanDisk yestrday and suddenly it shut off. I replaced teh batteries just to make sure but it wont work. I also tried connecting the the USB but my PC wont show any connection to the SanDisk. I fond no reason for it to simply "die". (kept it in a safe place). Thanx Elly i connected it to the computer

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Try pressing the down button followed by the power button. the idea is this unlocks "reserve battery" so the player can tell you what the problem is.

Posted on May 19, 2008

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  • 2 Answers

SOURCE: its dead with no special reason

Here is information I used from another user of this product who had this issue

Here is a fix I got from Sandisk support:

Let's try this: take the battery out of the player and wait for a full 5 minutes. While the battery is out, please hold the power-on button for 10 seconds. After that, connect it to your computer1.gif (without the battery). Does it work when it's connected to the computer?

Regardless of that result, disconnect it from the computer, then put a brand new alkaline battery back in, and see if it will turn on.


Now, another thing I found that worked once, was to remove the battery, hold the power button for 5 seconds, then replace battery. The unit powered up after that.

Posted on Mar 01, 2008

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1 Answer

Shutdown problem


How long have you had this item? Did this situation happen over time or just suddenly? Does it happen as soon as you turn on after charging or does it take a short while? If this has happened after owning and using for a while, I would suspect that the battery is worn, or just not holding a charge for whatever reason (not important). The fix for this problem would be to find out of battery is replaceable and then to get a new battery if it is. Also, don't buy a used battery as this problem will just happen again sooner than it will with a new one. I've owned many music/video players and some batteries are just duds from the get-go and don't last anywhere near what they should! Hope this helps! ;)-~ If the battery isn't replaceable then you'll just have to spring for a new player.

Opinion #2 Check and see if manufacturer website offers a firmware update for your product, sometimes this can fix certain problems as I had a battery problem for a digital item that was fixed this way, but my item was new and I was sure that it wasn't an old battery problem.

Feb 05, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

It seems i have over charged my sand disk player so right now when i switch it on it says battery too slow and then it shut down it self, please i need a help to this problem .


Hi teddyabout,

There are few reasons your SanDisk Player is acting up. Here are some things to try out.

Make sure the HOLD switch is turned off before you power up your player. This will sometimes cause errors in booting.

If that doesn't work you can try a soft-reset by holding the power button down for 15 seconds then try turning the player on normally again.

Finally, if you are brave enough, you can take the battery out of the player to force a complete reset of the player and battery. This is done by taking the four screws out of the back of the player and removing the battery. After 30 seconds, put the battery back (be sure the it is seated properly) and replace the screws.

Good luck

-SHG

Jan 14, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

MP3 turns on but shuts off at the sandisk logo


The battery is dead. Leave it connected while the computer is on for about 3 hours and if the battery is still good that will charge it.

Jan 16, 2008 | SanDisk SDMX1-1024-E18 MP3 Player

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MP3 player not working even though its powered up keeps shutting off


hi,
it seems to be a problem with the battery.,,,i m sure replacing it with a standard one will solve it,,,,

Oct 14, 2007 | SanDisk Sansa e270 MP3 Player

1 Answer

Sansa c240 battery issue


Does it indicate that it is fully charged? If it does, I would return it or have it replaced. You have a 1 year warranty from SanDisk. SanDisk Technical Support 1-866-726-3475 If not, try using a different USB port on the computer, preferably one in the back. Best of Luck.

Sep 14, 2007 | MP3 & Digital Media Players

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Sandisk e130


Get out the battery and let the device "calm down" without any source of power for 5-10 minutes. After that push the menu/start button, hold down for 30 or more seconds and holding down, insert the battery. It has to reset the power circuitry and should help.

Feb 25, 2007 | SanDisk Sansa e130 MP3 Player

2 Answers

Its dead with no special reason


Here is information I used from another user of this product who had this issue

Here is a fix I got from Sandisk support:

Let's try this: take the battery out of the player and wait for a full 5 minutes. While the battery is out, please hold the power-on button for 10 seconds. After that, connect it to your computer1.gif (without the battery). Does it work when it's connected to the computer?

Regardless of that result, disconnect it from the computer, then put a brand new alkaline battery back in, and see if it will turn on.


Now, another thing I found that worked once, was to remove the battery, hold the power button for 5 seconds, then replace battery. The unit powered up after that.

Jan 04, 2006 | SanDisk Sansa e140 MP3 Player

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