Question about Cell Phones

1 Answer

Cannot send or recieve multi media messages cannot access internet cannot connect to wifi

Posted by on

  • walc3 Sep 16, 2010


    The phone is a K599 (iphone copy) My network provider (Telstra Australia) has already done everything they can to get the phone working with no success, although they say they can see no reason why it shouldn't work





1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 944 Answers


To make your multimedia messages and internet working you should first need the settings for it.You cannot set it.Your network provider should give the default gateway address for it.
Then only you can use it.If you already have set the setting and now if it is not working because the network service provider
would have changed the gateway Ip address.You have to again set the new one.Please call your network service provider and ask him to send the multimedia messages and internet working settings for your mobile.He/she will ask for the mobile model and send you the appropriate multimedia messages and internet setting.You will get the settings as an SMS.go to inbox and save the setting...Now you can work with it.Your phone has no issues with multimedia messages.Only network service provider has to give the correct settings.

Hence your multimedia messages and internet problem will be solved if you have correct GPRS settings.

For wi-fi issue i need the mobile brand name and model no.Some times due to the Wi-fi settings in the
phone you get this issue.Resetting the phone will always solve the Wi-fi settings problem.I need your mobile brand name and model no for Wi-fi settings or to give you the reset code.

Please do rate the solution if the issue is resolved or post a comment for further assistance.
thank you for using fixya have a nice day:-)

Posted on Sep 15, 2010

  • Natarajan Ramasamy
    Natarajan Ramasamy Sep 16, 2010

    This is Korean mobile.For this mobile there will be no static IMEI no.So your phone
    provider cant help you in this.

    Last option try this to restore and check:
    Menu > Settings > Restore factory settings

  • Natarajan Ramasamy
    Natarajan Ramasamy Sep 16, 2010

    Your network provider has given you proper settings only.
    But since the IMEI is dynamic.It cant connect to
    the gateway.Due to this issue only you cannot connect to internet.
    Basically no one could solve this problem.
    Say no to korean phones.In india,US these phones are banned due to
    this IMEI problem.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My samsung galaxy proclaim will not let me make calls {not registered in network} cant send texts or recieve text says no signal found for mobile networks no network connection . facebook works fine

Hello Kay

Your smartphone is two devices in one.

1. A phone that makes calls and sends text messages via over air signals via a cellular provider on a contract or pay as you go.

2. A device that can access the internet in two ways
2a. via your cellular carrier using a data plan.
2b. via a wifi connection using someone else's internet connection.

So yes, Facebook works fine via wifi, but you have no cellular network set up. Contact a cellular provider, sort out a contract and they will give you a SIM card to put in the phone and then your calls, text and data will work.

Jan 04, 2017 | Samsung Cell Phones

1 Answer

Can't send or recieve MMS on Net10

With net10 it tells you clear as day on the step by step activation process on the web page that net10 does not support multi media messages. You will need to download a third party messaging app to send and recieve or use the email app.

Sep 26, 2012 | HTC Inspire 4G Smartphone

4 Answers

How can I receive or send text messages when my phone is been turned off?

Guess, you can only recieve messages. That too when you turn it on..You can also schedule to send message. Search for messaging apps for your country. I know of such app but its for India only.

Apr 20, 2012 | Android Apps

1 Answer

No MMs settings

go to your networks website and you will be able to send yourself the settings

Apr 15, 2010 | LG Prada KE850 Cellular Phone

1 Answer

Cant send or recive mms on my sidekick 3

first before you can send a multi media msg. you must turn on the gprs of your phone and both phone have gprs active to send and recieve multi media msg

Jun 20, 2009 | T-Mobile Sidekick® 3 Cellular Phone

1 Answer

Why can't I recieve text messages from other cell phones?

I had this problem once with another cell and I found out that some of the text messages from other phones, like the LG and PDA phones send with kilobytes that are needed to be "downloaded" through a multi-media package or internet access. If you are able to send texts and they receive them, check with your carrier.
Also, try shutting the phone off and restarting.

Let me know if this helps.

Jan 24, 2009 | AT&T Samsung A127 Pay-As-You-Go Cell Phone...

1 Answer


You have to download and save settings for connecting to internet through GPRS. For that you have to contact your service provider for those settings. After you get those settings, save it and restart your mobile, you will connect to net.

Apr 14, 2008 | Motorola Mobility MOTOROKR E6

1 Answer

Why cant I recieve Multi-media messaging?????

Sounds like you dont have browser access. Picture messaging uses the data service from your mobile internet. If you are using an unlocked phone these settings will need to be configured for your browser and your picture messaging. Contact your carrier or the manufacturers website for these.

Jan 27, 2008 | Nokia 6233 Cellular Phone

Not finding what you are looking for?
Cell Phones Logo

Related Topics:

17 people viewed this question

Ask a Question

Usually answered in minutes!

Top Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers


Level 3 Expert

76630 Answers

William Alequin

Level 3 Expert

928 Answers

Are you a Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides