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Our Tefal automatic rice cooker tends to burn our rice. At the end of cycle using water/rice portions as outlined by instructions the bottom layer of rice is burnt and sticking to bottom. Is the element too hot? Should we use more water?

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Hi,

Your problem depends on the purchase of the product.If you have purchase it before long time and now you are getting this issue.Then it is due to bad Heating plateor Sensor.The heating element heats the nonstick bowl.If it is defective it will not properly heat properly only.But in your case overheats due too because of the sensor not sensing the heat properly.The sensor needs a replacement.

If it is new product then the the rice is burnt it is 100% sure due to the procedure you follow.There is a level
to add water for the amount of rice.

This manual would help you out more on the water level.Just have a walk through on it.

Click here to download the manual.

Thank you for using fixya.

Posted on Sep 15, 2010

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