Every time I connect the iPod the computer freaks out and turns off, even when i connect it when the computer is previewsly off. So is not a plug-and-play thing. I updated my software and the problem persists. I do can connect it to another computer. I read the same problem with other models of ipod in an apple forum, but they havent found a solution. Anyone has ideas? Thank you!!!
Re: Computer shuts down ever time I connect the iPod
Are you using Windows XP or Vista? If windows XP, make sure that you have the latest service pack 2 and hotfixes. Go to Start All Programs/ Windows Updates to update. Note that this is very common if you do not have the latest updates for Windows XP. And I would say that if it works on other computers, it definitely software related; either computer is not up to date, Version of itunes or Driver issue/corruption. Has it ever worked on that computer? If it has, Then just run a system restore to when it last worked and that should take care of it. Let us know if any of these works for you.
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Try to hold down the home and power button at the same time for around 10 seconds. If that does not work then hold down the home button and connect the apple usb charger to your ipod and make sure it is connected to a computer. If neither of these force your ipod to show any reaction, you may need to visit an apple store genius.
itunes is downloaded and installed on your computer. not onto you ipod. once itunes is installed on your computer, open the program and connect your ipod to the computer via usb cable. It will mount to itunes and then just learn how to use it and load your music.
Is it charged? Leave it connected to the computer while (the computer is on) for atleast 30 mins, it should turn on. (ipod turns on whether it is on low battery or off when it is connected to the computer)
If it doesnt then you need to take it back to the store and claim a replacement device.
If you are the original owner of the iPod just connect it to the computer that you first synced the device with.
If you have found an iPod that had a lock code on it and have attempted to guess the passwords incorrectly too many times, I recommend you do the right thing and give it back to the original owner if you can.
If you cannot find the original owner I see no point in letting a good piece of technology go to waste so follow these instructions.
1) Turn off the iPod by holding down the power button (button on the top) and sliding the slider across to shut it off.
2) Find your Sync Cable and Plug it into the computer (just the computer, not the iPod yet)
3) Open iTunes
4) Hold down the home button. (Button at the bottom) While still holding down the button connect the sync cable to the iPod.
This should put the iPod into recovery mode. Once in recovery mode iTunes should pop up a message stating that it has detected an iPod in recovery mode and should allow you to restore it. This will delete all of the data/music on the iPod but will allow you to use it as if it were new.
I would try resetting your ipod. Hold down the menu button and the center button at the same time until the ipod turns off. then the apple will pop up on the screen and it will start up like normal. Then try connecting it again. The computer should recognize it.
Try this - I had the exact same problem and freaked-out. I too had just downloaded what I thought was the latest software (7.31.3?). Go download version 7.5 of itunes and run the set-up once downloaded. Then, restart your computer and sync the ipod. Works perfect now - and I'm not a computer/tech person. I'm also on a PC, so there's hope. Hope it works for you too!